Sean Gibala

President's Club Banker

at

Quicken Loans - Refinance Team

Sean's Reviews

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October 11, 2017
Sterling Stokes
If I had to pick three words to describe my wife’s and my experience with Sean, I’d have to say Professional, knowledgeable and courteous. If we had questions, Sean got back to us so quickly it was incredible. He did everything he could do to help us get the deal we were looking for and succeeded. He is the consummate professional, as he was available early in the morning AND late in the evening. ...If I had to pick three words to describe my wife’s and my experience with Sean, I’d have to say Professional, knowledgeable and courteous. If we had questions, Sean got back to us so quickly it was incredible. He did everything he could do to help us get the deal we were looking for and succeeded. He is the consummate professional, as he was available early in the morning AND late in the evening. There seemed to be nearly nothing he did not know and on those few occasions where he didn’t have the answer, he quickly got us to the right person that could and did assist. Thanks to team members like Sean, our experience was phenomenal and I would recommend Quicken Loans to anyone needing financing or refinancing. Thank you Sean. Read MoreRead Less
July 24, 2017
Carlos León
Getting a new lender is a stressful process, many companies will contact you all day long and pressure you to sign with them. I never felt that kind of pressure from Sean, he always answered all my questions and made sure I was getting the same deal or a better one compared to the other options I had. I was a little worried that I'd be working with a company in a different time zone, especially ...Getting a new lender is a stressful process, many companies will contact you all day long and pressure you to sign with them. I never felt that kind of pressure from Sean, he always answered all my questions and made sure I was getting the same deal or a better one compared to the other options I had. I was a little worried that I'd be working with a company in a different time zone, especially since our closing date was a bit tight. It all ended up working great! He was very communicative through the whole process and made sure that other people on his team were up to speed as well. I will for sure recommend him, and Quicken Loans, to my friends and family who are looking to get a loan.Read MoreRead Less
September 25, 2017
Mark Lodato
Sean was incredibly polite, patient, and informative through the process of shopping for loans. He made sure to focus on what my wife and I wanted instead of what we assumed we needed coming in. Sean wrote up two quotes based on the information and was very responsive by phone and e-mail even as late as 7pm. In the end, we went with a different mortgage lender and Sean was really great about ...Sean was incredibly polite, patient, and informative through the process of shopping for loans. He made sure to focus on what my wife and I wanted instead of what we assumed we needed coming in. Sean wrote up two quotes based on the information and was very responsive by phone and e-mail even as late as 7pm. In the end, we went with a different mortgage lender and Sean was really great about congratulating us and saying he was happy we got the best loan we could find. Overall, Sean is an incredible resource and genuinely good person to work with. I highly recommend that everyone looking for quotes starts with Sean.Read MoreRead Less
January 9, 2018
Bill Reber
An absolute professional, knowledgeable man with a great personality and customer over the top service!
I have told many people about my experience with Quicken loans/Rocket mortgage and I will continue to do so, it was honestly a breath of fresh air to work with Sean..I could rave on, but Sean is the man, If Sean worked for me I would want 6 more just like him! Bridgette and I thank you so much ...An absolute professional, knowledgeable man with a great personality and customer over the top service!
I have told many people about my experience with Quicken loans/Rocket mortgage and I will continue to do so, it was honestly a breath of fresh air to work with Sean..I could rave on, but Sean is the man, If Sean worked for me I would want 6 more just like him! Bridgette and I thank you so much for that awesome ride we thought was going to be difficult. Happy New Year..Keep checking in with me Sean would love to explore some options down the road!Read MoreRead Less
May 19, 2020
Wrosa Thompson Jackson
My husband and I worked with Sean for our second experience with Quicken. Both experiences have been great and we would definitely use Quicken again. Sean represented Quicken exceptionally well. We were very impressed. He made us feel comfortable early on in the process. He was so knowledgeable, honest and helpful through this process and we couldn’t have been happier. He made himself available ...My husband and I worked with Sean for our second experience with Quicken. Both experiences have been great and we would definitely use Quicken again. Sean represented Quicken exceptionally well. We were very impressed. He made us feel comfortable early on in the process. He was so knowledgeable, honest and helpful through this process and we couldn’t have been happier. He made himself available to answer questions when we needed him to, even during nights and weekends! We would definitely use Quicken again because of the consistency.Read MoreRead Less
May 13, 2016
Sarah McHugh
Sean is, without-a-doubt, the best loan originator I've ever dealt with! Throughout the whole process, he made sure I understood everything - answered all questions, and made me feel like we were a team. He also made this personal - which I had never experienced with prior loans - he didn't treat me like a loan; he treated me like a friend. He was real down-to-earth the entire time. I was so happy...Sean is, without-a-doubt, the best loan originator I've ever dealt with! Throughout the whole process, he made sure I understood everything - answered all questions, and made me feel like we were a team. He also made this personal - which I had never experienced with prior loans - he didn't treat me like a loan; he treated me like a friend. He was real down-to-earth the entire time. I was so happy that Sean finished me off rather than passing me off to someone else to finish the application. Thanks, Sean!Read MoreRead Less
August 25, 2020
Richard Brecht
In these Covid times especially it is really essential to have a human being helping! During our refinance we received innumerable Emails from Quicken; many were generic, others unrelated to the fact we WERE in the process already, and some asking for material we had already provided. Sean was always there to assist, not only reassuring but extremely helpful. If he didn't have the answer ...In these Covid times especially it is really essential to have a human being helping! During our refinance we received innumerable Emails from Quicken; many were generic, others unrelated to the fact we WERE in the process already, and some asking for material we had already provided. Sean was always there to assist, not only reassuring but extremely helpful. If he didn't have the answer readily in hand, he found it for us.
Thank you for Sean's human and helpful guidance!
K and R Brecht
We found SeanRead MoreRead Less
February 4, 2017
Becky Bonner Bradley
Sean was the first loan officer I spoke with, and being an uninformed consumer I had a multitude of questions for him. He was the most courteous, patient, informative and knowledgeable loan officer that I spoke with during my process to refinance my house. He explained things to me in a way that I could understand, and all without pressure to "sign". He made a special effort to accomadate my ...Sean was the first loan officer I spoke with, and being an uninformed consumer I had a multitude of questions for him. He was the most courteous, patient, informative and knowledgeable loan officer that I spoke with during my process to refinance my house. He explained things to me in a way that I could understand, and all without pressure to "sign". He made a special effort to accomadate my schedule by contacting me after hours. He is a five star in my book for sure!! Thank you Sean!!
Becky BradleyRead MoreRead Less
October 6, 2017
Milagros-Luis Zamora
Where should we start....Sean was EXCELLENT. He is the prime example of what CUSTOMER SERVICE should be. Very courteous, helpful, attentive and informative. What was very scary to start, was made easy to us by Sean reassuring us that he would do his best to get us what we needed based on all the information we provided. THANK YOU, THANK YOU, THANK YOU SEAN. Keep up the AMAZING WORK!! We are very ...Where should we start....Sean was EXCELLENT. He is the prime example of what CUSTOMER SERVICE should be. Very courteous, helpful, attentive and informative. What was very scary to start, was made easy to us by Sean reassuring us that he would do his best to get us what we needed based on all the information we provided. THANK YOU, THANK YOU, THANK YOU SEAN. Keep up the AMAZING WORK!! We are very grateful that you took care of us and are looking forward of becoming Quicken Loans Customers :)Read MoreRead Less
June 22, 2020
Rose VanMaldeghem
Sean was professional from the very first phone call. We needed additional help along the way of getting approval, and he was right there to provide help, guidance, and move us on quickly to a very successful refinance. We could not have asked for a better experience or outcome. If you are looking for someone to go the extra mile, be upfront and honest about your outcome, Sean is the guy. ...Sean was professional from the very first phone call. We needed additional help along the way of getting approval, and he was right there to provide help, guidance, and move us on quickly to a very successful refinance. We could not have asked for a better experience or outcome. If you are looking for someone to go the extra mile, be upfront and honest about your outcome, Sean is the guy. Excellent customer service all the way throughout the process.Read MoreRead Less