Alex Vulaj

Chesterfield, MI

NMLS 1554069

Sales Manager/Executive Loan Officer

Alex's Reviews

Gina Kuchta
We began an application with Alex in May of 2021 for a home that did not work out. We then were able to find another home, which Alex assisted us in purchasing. The contract was ratified on June 21 with an anticipated close date of July 21. Everything was going smoothly, until we could not get an appraisal; an appraisal that was ordered the day our contract was ratified. During the week of July ...We began an application with Alex in May of 2021 for a home that did not work out. We then were able to find another home, which Alex assisted us in purchasing. The contract was ratified on June 21 with an anticipated close date of July 21. Everything was going smoothly, until we could not get an appraisal; an appraisal that was ordered the day our contract was ratified. During the week of July 10, we finally got an appraisal scheduled and conducted. However, the report was not due back until August 16 - more than a MONTH later, after our rate lock would have expired. I elicited Alex's help in getting the report back soon after the appraisal was conducted.

I'm sure Alex spent countless hours behind the scenes trying to get our loan closed - and he succeeded. We closed July 23...only 2 days beyond the original close date.

During this age of COVID, customer service seems to have gone by the wayside. Alex does not operate that way, however, and Rocket is very lucky to have Alex working there. Had it not been for Alex, we would have pulled our mortgage application and gone with a local lender and started the process from the beginning - it is only because of the diligence and attention Alex gave our loan that we stayed. Our loan is not huge. However, this didn't matter to Alex. He simply wanted to get our loan closed for us in a timely manner. He made us feel like we actually mattered.

It was by pure luck of the draw that we ended up with Alex as our banker, but I would recommend any of my friends and family to contact him directly should they need a mortgage. He is personable, fun, intelligent and very good at his job! I am so happy that he was in our corner during this process, because without him, there most definitely would not have been a happy ending.Read MoreRead Less
Tessa Solomon
Alex is absolutely wonderful!!! I'm a first time home buyer and was worried about the process and all the steps to close. Alex alleviated all fears by being extremely patient, knowledgeable, and supportive from start to finish. He's very easy to work with and was a true gem throughout the madness. I was blessed to have him by my side
Thanks a ton!!!
Amy Samples
Alex was excellent to work with and a great help throughout the entire process. He made himself available to use through the entire week no matter the time and answered all our questions as well as helped come up with problem solving ideas. We'd be thrilled to work with him again!
Charlie Bogusz
Alex was quick to answer any question I had and extremely helpful in helping qualify for a loan. He treated as a friend and valued client.
Erin Michele
Alex was great to work with. He always had the answer to our questions or knew what direction to point us in. He always had a few different options for us to look at and was great at helping us find the best fit for our needs. He was incredibly flexible with our schedule and respectful of our needs and wishes. I enjoyed working with him and would recommend him highly to anyone. He is an asset to ...Alex was great to work with. He always had the answer to our questions or knew what direction to point us in. He always had a few different options for us to look at and was great at helping us find the best fit for our needs. He was incredibly flexible with our schedule and respectful of our needs and wishes. I enjoyed working with him and would recommend him highly to anyone. He is an asset to the Rocket Mortgage team.Read MoreRead Less
Chris Davis
Alex was on it from the very beginning. He asked me what our desire was in regards to refinancing our mortgage. He came up with a solution that works for us. He gave us options on top of that solution for how we could lower our payments further. We are very satisfied and very thankful for the help that Alex provided. He saved us $250 per month!
Danielle Metheny-Noel
Alex was very helpful the whole way though the process. His availability was always on point.
Joey Ruse
Helpful and responsive, even outside of business hours
Jackie Amick
He was polite, professional and patient.
Gary Lieberman
Excellent service and communication! Helped make the entire process smooth. Thanks, Alex, for all your help!