Brian Baumann

Detroit, MI

NMLS 22142

Executive Loan Officer

Brian's Reviews

Diane Schultz
Some of my friends talked to me about considering Rocket Mortgage for future home mortgage needs. When the time came in 2017, I naturally contacted the company and met Brian. From our first contact through the final closing he was always there for us. He did not waste time. He was increadibly efficient and Rocket Mortgage's system took away all of the frustration normally associated with the home ...Some of my friends talked to me about considering Rocket Mortgage for future home mortgage needs. When the time came in 2017, I naturally contacted the company and met Brian. From our first contact through the final closing he was always there for us. He did not waste time. He was increadibly efficient and Rocket Mortgage's system took away all of the frustration normally associated with the home mortgage loan process. While the system is great, Brian made it work. He did not ask for more information than was needed. He never asked for duplicates. there was instant communication whether I asked a question or he needed some more data on his end. Everything was done electronically -- a fabulous emil process. We started the process around September 12 and closed on October 20. Rocket Mortgage and people like Brian make traditional bank images (such as Wells Fargo) live up to their stodgy brand images i.e. using a stage coach versus 21st century technology. Frankly, if the company were not called Rocket Mortgage, it could easily be called Brian and there would not be any of difference. Read MoreRead Less
Ravonne Ross
Is it possible to give more than a 5? I can't begin to tell you how amazing Brian was with my loan. He went above and beyond expectations. He was available at all hours (I think I woke him up once, very early in the morning). He promptly answered all questions. Quickly verified all information and was able to get my HELOC through in record time. He clearly communicated everything and was a ...Is it possible to give more than a 5? I can't begin to tell you how amazing Brian was with my loan. He went above and beyond expectations. He was available at all hours (I think I woke him up once, very early in the morning). He promptly answered all questions. Quickly verified all information and was able to get my HELOC through in record time. He clearly communicated everything and was a pleasure to work with. Brian should be teaching others how to work with new clients. Everyone could benefit from his "people" skills. Please thank him for me. I hope he is heading up the company next time I need a loan! Ravonne Ross Read MoreRead Less
Heather Colton
Brian was great to work with to refinance our home loan. The process moved very quickly and efficiently, he was very responsive and answered all my questions quickly even on weekends. We got a good rate as well and very little fees! This was the easiest loan process we have ever been through! I would not do a loan any other way!
Joel Michael
Excellent. Straightforward, honest, diligent and easy to reach for questions throughout the loan process. Guided me through every step and made the unavoidably tedious refinance experience as painless as possible.
Thom McKenzie
He did an excellent job.
Was very helpful online and over the phone, and contacted me quickly when I had a question!
Manoj Desai
EXCELLENT AND VERY EFFICIENT SERVICE
Andrea Goeglein
Brian was responsive and followed up until all the i's were dotted and t's crossed.
Tricia Heath
Brian has assisted me with three mortgage refinances on two properties over the years. He's the only person I call when it's time to buy or refinance. He's honest, he's direct, he's always happy to answer a question, and will take a phone call or answer an email on evenings or weekends. A few years down the road, when my eldest will be ready to purchase her first home, Brian will be the go-to ...Brian has assisted me with three mortgage refinances on two properties over the years. He's the only person I call when it's time to buy or refinance. He's honest, he's direct, he's always happy to answer a question, and will take a phone call or answer an email on evenings or weekends. A few years down the road, when my eldest will be ready to purchase her first home, Brian will be the go-to guy once again.

(Plus, as a Schwab client, my Rocket Mortgage are accessed from the same dashboard as my investment and checking accounts. Not so much a Brian thing, but an added bonus for continuing to work with him. )Read MoreRead Less
Valerie Ord
Brian made the refinance process understandable and was available to answer questions and clarify anything that was confusing. He helped make what could have been a very stressful experience a very painless process.
Scott Sinno
Easy to work with, highly effective & efficient.