Chris Marshall

Ypsilanti, MI

NMLS 1247925

Executive Loan Officer

Chris' Reviews

Michele Yocum Samol
Chris did a fantastic job helping me through what could have been a very stressful process.
Rachel Moncada
Chris was great!!! Always available, knowledgable and positive. Home purchasing is an exciting experience but can get a little stressful. Chris walked us through the whole process and was always keeping the purchase experience smooth for us.
Jimmy Kelly
Chris is just a great asset!! I have used him twice myself and have referred him several times. There is no wasted time and he communicates very well! I am also a Realtor and deal with many lenders and quite honestly none of them can hold a candle to Mr. Marshall. Outstanding person to do business with and will continue to use him every time!
Ben Clowers
Great job. Made everything understandable. Took time to explain thing if I didn't.
Allan Thomas
Excellent service. Extremely helpful.
Arsim Hadzija
Chris was very professional and on point. He explained everything in detail. Also kept his word with all the things he was going to do. I lost faith at times and gave Chris a hard time (nervous time for my family) however he kept his cool and kept on pushing me in the right direction. Thankfully it all worked out in the end. He made my home purchase very easy and convenient a very smooth ...Chris was very professional and on point. He explained everything in detail. Also kept his word with all the things he was going to do. I lost faith at times and gave Chris a hard time (nervous time for my family) however he kept his cool and kept on pushing me in the right direction. Thankfully it all worked out in the end. He made my home purchase very easy and convenient a very smooth process throughout. I have to thank the whole team as well as Chris for making my dream of purchasing a home at a price I can afford. I hope to work with Chris and Rocket Mortgage again in the future. Thank you all again. Read MoreRead Less
Karen Portz-Clayton
Honestly when I first thought about using Rocket Mortgage I was not really comfortable with the idea of using a company that I couldn't just walk in the door to talk to when or if a problem came up. It almost held me back from using them until I called and spoke to Chris. His patience and understanding and the assurance he had of himself and the company really put me at ease and allowed me to ...Honestly when I first thought about using Rocket Mortgage I was not really comfortable with the idea of using a company that I couldn't just walk in the door to talk to when or if a problem came up. It almost held me back from using them until I called and spoke to Chris. His patience and understanding and the assurance he had of himself and the company really put me at ease and allowed me to start the process without all the worrying. EVERY step of the way Chris was here for us. I had his cell phone number which I'm sure he regretted but he never made me feel like I was a bother! If he couldn't answer when I called he would send me a text letting me know he would call me right back, and he always did. Extemely personable and very honest. We almost went with a different company and Chris allowed us to explore that option without making us feel obligated or bad and he was even helpful in giving us tips to ask the other company about. As it turned out thanks to Chris' advice the other company wasn't so much on the up and up and when I called Chris back he never gloated about his company being better he just said he was glad that we would be continuing the process with him. You can always hear his smile through the phone which makes spending money a little easier. We've been in the customer service field collectively for over 30 years and Chris is the epitome of what customer service means. Give him a call and let him make the home buying process as easy for you as he did for us!Read MoreRead Less
Mike Cady
Chris was helpful and knowledgeable and friendly. I t was a pleasure doing business with Chris. I wish all people i encounter in life were like Chris
Wanda Stephens
My experience with Mr. Marshall was great, he was efficient, through, and I would highly recommend him to my friends whom are in need of a home. He has excellent customer service skills. Kudos !
Elaine Garcia
He is one of the most professional people I've dealt with. Always available for any questions or concern. Most importantly, Mr. Marshal will not give you any response to your questions, he will give you the correct one!