Jack Nacy

Detroit, MI

NMLS 196335

Executive Loan Officer

Jack's Reviews

Dennis Gau
Jack made the refinance process the easiest and smoothest experience I could have asked for. He and his team were always available and responsive to any and all questions that came up. Everything was done on-line except signing the final papers and even that was painless. I could always log on to my account to find the status of my loan and know if there was anything I needed to do. Jack was ...Jack made the refinance process the easiest and smoothest experience I could have asked for. He and his team were always available and responsive to any and all questions that came up. Everything was done on-line except signing the final papers and even that was painless. I could always log on to my account to find the status of my loan and know if there was anything I needed to do. Jack was always easy to talk to and not pushy but instead very informative in laying out all options I had. Read MoreRead Less
Tobey Leonard
Jack and the entire team at Rocket Mortgage were awesome. It almost felt as though he was attending to my loan and my individual situations only. I don't know how they streamline the process so well but when I say that he helped eliminate so much leg work on my end so that I could maintain my focus and continue to finish the work that I had started o. The home in a timely manner before the loan ...Jack and the entire team at Rocket Mortgage were awesome. It almost felt as though he was attending to my loan and my individual situations only. I don't know how they streamline the process so well but when I say that he helped eliminate so much leg work on my end so that I could maintain my focus and continue to finish the work that I had started o. The home in a timely manner before the loan process had begun. There were a few hiccups along the way due to some old medical bills of which a lien was placed on my home but Jack helped me work through them getting me the lowest possible interest rate, devising a plan to refi in 6 to 12 months and closing the loan. It's been 6 months now. And after the new year, I look forward to working with him once again to refi to a VA loan to obtain rock bottom interest and eliminate the additional PMI cost that i am paying now. Thanks Jack!!!Read MoreRead Less
Christa Pigeon
I can't say enough good things about Jack! We were first time homebuyers and Jack was incredibly professional, patient, understanding, informative and answered ALL of our (many!) questions thoroughly and with great care. When something out of Jack's "swim lane" didn't make sense to me, I would always ask Jack, knowing that I could trust him to provide an informative and truthful response. It was a...I can't say enough good things about Jack! We were first time homebuyers and Jack was incredibly professional, patient, understanding, informative and answered ALL of our (many!) questions thoroughly and with great care. When something out of Jack's "swim lane" didn't make sense to me, I would always ask Jack, knowing that I could trust him to provide an informative and truthful response. It was a blessing to go through such a stressful process with such a knowledgeable person. Read MoreRead Less
Georgine Prater
Jack is very sincere and truly cares about helping people get what they need to improve their lives.
He really improved ours! We will continue to do all of our future business with Jack and refer often.
Ashmir Singh
Jack was a pleasure to work with. He helped me with my first home purchase and the experience was so GREAT I refi'd 2 bought and sold a home and refi'd once again!!! He explained terms and helping me understand all the risks and benefits with never any surprises. He has AMAZING customer service and ALWAYS listens to my needs and concerns. I have and will continue to refer Jack to all my friends ...Jack was a pleasure to work with. He helped me with my first home purchase and the experience was so GREAT I refi'd 2 bought and sold a home and refi'd once again!!! He explained terms and helping me understand all the risks and benefits with never any surprises. He has AMAZING customer service and ALWAYS listens to my needs and concerns. I have and will continue to refer Jack to all my friends and family... Thank you Mr. Nacy for all your help! Read MoreRead Less
James Daugherty
Jack did an outstanding job. Everything went as he said it would. We are extremely satisfied! Thanks Jack!
Betsy Vickers
I recently refinanced my home after my husband passed away unexpectedly. Jack Nacy was my go to agent in doing so and I was impressed by his willingness to assist me with this process. He is a very knowledgeable, well informed agent who not only kept me appraised of the progress being made during application process, but walked me through each and every step towards my approval for the loan all ...I recently refinanced my home after my husband passed away unexpectedly. Jack Nacy was my go to agent in doing so and I was impressed by his willingness to assist me with this process. He is a very knowledgeable, well informed agent who not only kept me appraised of the progress being made during application process, but walked me through each and every step towards my approval for the loan all the way to the loan closing. I have advised both my son and my daughter to go through Rocket Mortgage when they are ready to refinance their homes, and to request Jack Nacy to assist them as well. Read MoreRead Less
Tom Rohling
Jack and the whole team were great super fast and friendly service. We would recommend to anyone looking to purchase or refinance a home.👍
Linda Babb
Jack was very helpful in this process. He showed patience in my various questions as well as kept us informed on his progress and follow up. The loan had stalled and he was very helpful and knowledgeable about helping it get back on track.
Melanie Rogers
After a failed attempt with another Rocket Mortgage agent to refinance my home loan, Jack stepped in and gave me a great deal and worth my time and money to refinance. I was in process of contacting another company. Jack kept me informed every step of the way. I recently divorced and so this was a first for me dealing with this process. He was kind, understanding and not condescending at all. He ...After a failed attempt with another Rocket Mortgage agent to refinance my home loan, Jack stepped in and gave me a great deal and worth my time and money to refinance. I was in process of contacting another company. Jack kept me informed every step of the way. I recently divorced and so this was a first for me dealing with this process. He was kind, understanding and not condescending at all. He is the reason I chose to refinance with Rocket Mortgage. Thank you!Read MoreRead Less