Extremely helpfu. Was always available to answer questions.
Barbara Drury
Barbara Drury
551
Jack was referred to me by my son-in-law.This is the first time I've had to do any loans on my own and have to say Jack was so helpful in making sure I understood the process and what was needed to refinance. He was always available to take my calls or call me back within a reasonable time frame. I definitely feel he has the clients best interest at heart and WILL recommend him to anyone I know...Jack was referred to me by my son-in-law.This is the first time I've had to do any loans on my own and have to say Jack was so helpful in making sure I understood the process and what was needed to refinance. He was always available to take my calls or call me back within a reasonable time frame. I definitely feel he has the clients best interest at heart and WILL recommend him to anyone I know that is wanting to get a new loan or refi. Read MoreRead Less
Karl Rautenstrauch
Karl Rautenstrauch
551
Jack was amazing. Customer-focused, consultative, trustworthy. I would recommend Jack to anyone. He has your best interests in mind and represents Rocket Mortgage well. As my financial situation changes and I can consider mortgages on other property, or refinancing my primary residence, Jack is the man I will call!
Chris White
Chris White
551
Jack was professional, efficient, and very knowledgeable throughout the entire process. I would highly recommend Jack Nacy and Rocket Mortgage to anyone looking to finance or refinance.
Judy Barron
Judy Barron
551
I would give Jack 5 stars he has closed at least 3 loans for me all refinances. My nephew who recently bought his home, I referred him to Jack, my nephew was very happy and felt Jack exceeded what he expected. I would and do refer many friends and family to Rocket Mortgage, unfortunately due to inexperience in refinancing issues and not understanding the market or just don't like change they ...I would give Jack 5 stars he has closed at least 3 loans for me all refinances. My nephew who recently bought his home, I referred him to Jack, my nephew was very happy and felt Jack exceeded what he expected. I would and do refer many friends and family to Rocket Mortgage, unfortunately due to inexperience in refinancing issues and not understanding the market or just don't like change they can be apprehensive. Regardless I always recommend Rocket Mortgage, they have always exceeded my expectations and the only mortgage institution I absolutely trust. Once when I refinanced after Rocket Mortgage with a different institution, and they sold my loan, all I wanted to do was get back to working with who I trust, Rocket Mortgage, thank you! Read MoreRead Less
Nate Johanson
Nate Johanson
551
Jack recently approached me regarding our options to refi on a loan we opened back in Aug of last year. He was very supportive and did not push the issue on us, but rather provided an educational approach ensuring we understood our options so WE could make the decision that best suited our lifestyle and financials goals for years to come. Understanding the nature of the process can be burdensome ...Jack recently approached me regarding our options to refi on a loan we opened back in Aug of last year. He was very supportive and did not push the issue on us, but rather provided an educational approach ensuring we understood our options so WE could make the decision that best suited our lifestyle and financials goals for years to come. Understanding the nature of the process can be burdensome at times, I have comfort in knowing Jack does everything in his power to ensure the process has little or no impact to our everyday lives. We worked together on our initial loan and now our refi. Based on both experiences, I can confidently say that I won't consider working with anyone else. Read MoreRead Less
Elizabeth Framstad
Elizabeth Framstad
551
Jack, you and Quick and Loans were so helpful in helping me refinance my home, not only were you helpful in that area you were also so understanding in the loss of my husband Densel, Thank you so very much Jack! Sincerely Elizabeth Web
Sheila Beauchamp
Sheila Beauchamp
551
Jack has assisted me with my original loan and most recently my refinance. Jack is thorough and has great follow through. I am recommending Jack to anyone I know.
Levi Parish
Levi Parish
551
I enjoyed working with Jack. He was most helpful in guiding me through the process of refinancing my mortgage to get rid of PMI. I would gladly work with him again should the need arise.
Tu Castillo
Tu Castillo
551
Jack was a great pleasure to work with. He helped me with my very first refi, explaining every step in clear terms and helping me understand big picture risk/benefit analyses. His customer service skills are beyond exemplary. He knew what my concerns were in the process and was always quick to call me with updates that he know would be important to me. He did such a great job that I reached ...Jack was a great pleasure to work with. He helped me with my very first refi, explaining every step in clear terms and helping me understand big picture risk/benefit analyses. His customer service skills are beyond exemplary. He knew what my concerns were in the process and was always quick to call me with updates that he know would be important to me. He did such a great job that I reached out to him to help me with a subsequent refinancing.Read MoreRead Less
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