Jack was great from beginning to end. I was very sceptical about doing a refinance online & told him about my reservations....He went through everything with me and answered any and all questions I had! & believe me I had plenty! I would use him again and would definitely recommend him!!
Virginia Godleski
Virginia Godleski
551
I found Jack to be responsive to all my questions regarding my mortgage and the paperwork necessary to complete the process. He helped walk me through the how to, of the Rocket Mortgage app uploads which I was totally unfamiliar with doing.
Jerilynn Eric
Jerilynn Eric
551
Jack Nacy was a pleasure to work with. He answered any questions / helped with any issues we had when it came to our refinance. Jack is a great asset to your company.
David DePodesta
David DePodesta
551
Jack did a good job but the system kept generating erroneous good faith estimates
Christine Konicki
Christine Konicki
541
Jack was efficient and very helpful. My loan took a long time to process and that was very disappointing but Jack was always patient and answered my calls and questions in a timely manner.
Jaye Stahl
Jaye Stahl
551
With us every step of the way and always available to us answering all of our questions. Excellent customer service made this a very painless process
Susan Fletcher
Susan Fletcher
551
Jack Nance was a pleasure to work with on my Refinance with Rocket. Jack originated a call to me about refinancing again. I originally was not interested but Jack ran the numbers for me and then walked me through and explained the financial benefits of acting now. Jack was patient, professional and made sure my loan was executed timely.
Mike Hare
Mike Hare
551
My experience with Jack was quick and easy. I’ve never had a loan or refinance go so easy. I got the rate he said I would!
Ray Pilara
Ray Pilara
551
Jack was great! He was always available or responded quickly to any questions I had. He made this process simple!!!
Karen MacDonald
Karen MacDonald
551
I was always able to get in contact with Jack when I need more information on any questions that I had. Process was great.
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