My refinance experience with Jacob and Rocket Mortgage was excellent. Jacob was very efficient and professional, and as he promised, I closed in exactly 30 days. I couldn't have been more pleased with how everything was handled.
Anna Stidham
Anna Stidham
551
Jacob was patient and worked with me through the refinancing of our home. He is very knowledgeable and if there was a question he could not answer he directed me to another member of the team to get the answer. Even though we had never met in person Jacob was personable and made the experience less stressful than I thought it would be. We are very happy to be with Rocket Mortgage and will ...Jacob was patient and worked with me through the refinancing of our home. He is very knowledgeable and if there was a question he could not answer he directed me to another member of the team to get the answer. Even though we had never met in person Jacob was personable and made the experience less stressful than I thought it would be. We are very happy to be with Rocket Mortgage and will recommend Jacob Crane to any family/friends who want to purchase or refinance a home. Read MoreRead Less
Malo Cruz Sr.
Malo Cruz Sr.
551
Jacob was very helpful, stayed in touch with me, processed info. As soon as I could get it...always friendly and eager to help. ..
Michu Mine
Michu Mine
551
Jacob was exceptional in the handling of our loan. His expertise is evident in his professionalism and knowledge of the entire loan process.
Edward Hahn
Edward Hahn
551
Friendly, professional, effective, efficient, always available, always helpful to the max. Thank you !!
Matt Redmond
Matt Redmond
551
Jacob is a consummate professional. Expert knowledge and constant availability.
Jean Daily
Jean Daily
551
Excellent man to work with. Refinancing can be very confusing but Jacob was so helpful.
Mark Cataldo
Mark Cataldo
551
Excellent experience working with Jacob on both my primary residence as well as vacation condo. Very knowledgeable and helpful - always came through as promised!!
Mike Layton
Mike Layton
551
Jacob was great and friendly and helpful throughout the
Julie Diehl
Julie Diehl
551
He was there every time I called. Always answered all my questions. Felt very comfortable and connected.
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