Reply from Josh Bowers:
Dear Jacob,
Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I regret if there was any opportunity where I could have made myself more available for you. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. I saw that you were able to speak with our Client ...Dear Jacob,
Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I regret if there was any opportunity where I could have made myself more available for you. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. I saw that you were able to speak with our Client Relations team regarding your concerns. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less