We recently completed a refinancing of our home, and was able to complete the entire process in under 10 days, thanks in large part to Julie's focus and determination. (That's 10 days from our first commitment to seeing the cash proceeds wired to our account.) From end to end, the Rocket Mortgage experience was one of the most efficient and seamless online solutions we've ever used. Julie ...We recently completed a refinancing of our home, and was able to complete the entire process in under 10 days, thanks in large part to Julie's focus and determination. (That's 10 days from our first commitment to seeing the cash proceeds wired to our account.) From end to end, the Rocket Mortgage experience was one of the most efficient and seamless online solutions we've ever used. Julie represented her organization very well, offering highly competitive rates and terms, even considering our aggressive time frame. She was always prompt and professional and she made certain that everything remained on track, even when her schedule required her to be out of the office for a couple of days. She exceeded our expectations through every phase of the process. I would highly recommend Julie and Rocket Mortgage to anyone with a mortgage financing need. Thanks Julie.Read MoreRead Less
Joseph Robinson
Joseph Robinson
551
Julie was and is very personable. Her presentation gave us a feeling of safety and confidence. She was professional and explained everything in detail; we would recommend her to anyone considering a loan. She is full of sweetness and likability. You better keep her.
Amy Nelson
Amy Nelson
551
Julie is excellent! She is very knowledgeable and easy to work with. I had my doubts taking a loan but now I am so glad I did! She helped us get a low interest loan to help us get out of debt and she did it quickly. She is a miracle worker and we are lucky to have her on our side!
Nicholas Kiphart
Nicholas Kiphart
551
I have had the pleasure of working with Julie on several mortgages and can't say enough about her professionalism and expertise! From the details of the HARP programs to her knowledge on VA loans, she has been an absolute asset to me and my family. Even after spending an extensive amount of time helping me the last time, despite my decision to go a different direction with a different financial ...I have had the pleasure of working with Julie on several mortgages and can't say enough about her professionalism and expertise! From the details of the HARP programs to her knowledge on VA loans, she has been an absolute asset to me and my family. Even after spending an extensive amount of time helping me the last time, despite my decision to go a different direction with a different financial institution, she was a consummate professional and helped me look at all options. She will be the first person I call and Rocket Mortgage will be the first institution I'll look to for my next mortgage needs. Very, very satisfied with her service and experience and range of products that Rocket Mortgage has to offer! Read MoreRead Less
Mal Needler
Mal Needler
551
Julie has written two mortgages for me. She was always right on top of things. When remortgaging would save me money she took the initiative to reach out to me. I have referred her to several others and her service has been first class for us all! I recommend her highly.
Leslie Thornton
Leslie Thornton
551
Copy of note sent to Julie and her director..........
I had to stop and take the time out to send this note to you just to say thank you. I am very grateful for the favor you and your company have given me. It is such a blessing. I also want to send a word of praise for Julie. She exemplifies all of the top notch qualities one appreciates in someone providing any type of service to them. She is ...Copy of note sent to Julie and her director..........
I had to stop and take the time out to send this note to you just to say thank you. I am very grateful for the favor you and your company have given me. It is such a blessing. I also want to send a word of praise for Julie. She exemplifies all of the top notch qualities one appreciates in someone providing any type of service to them. She is very knowledgeable in her craft. She is very professional and really made me feel comfortable as I shared my story with her. There was no judgment. I sensed her caring attitude and her willingness to do whatever she could to assist me in accomplishing my objective. She is definitely as asset to your company. I am truly blessed to have her assigned to manage my loan application. I am also truly blessed to connect with such caring people who represent an awesome organization. Again, thank you very much for this special favor and for having such an awesome team member !
Julie was absolutely amazing in helping us refinance our mortgage. I was very nervous about using an online company and not a bank I walk into. Once I spoke with Julie, those fears seemed to go away. We started the process. It was seamless and very easy to complete. Each step of the way, Julie sent me an email or gave me a quick call to let me know what was happening next. When the process ...Julie was absolutely amazing in helping us refinance our mortgage. I was very nervous about using an online company and not a bank I walk into. Once I spoke with Julie, those fears seemed to go away. We started the process. It was seamless and very easy to complete. Each step of the way, Julie sent me an email or gave me a quick call to let me know what was happening next. When the process was over, she even called to make sure everything was still going well. I would and have highly recommend Julie Eccleston to anyone who is looking for a mortgage. Thank you Julie. Read MoreRead Less
Sarah Kate
Sarah Kate
551
While mortgage refinancing has high stakes that can make it a stressful process, you are undoubtedly in capable hands when working with Julie Eccleston! My husband and I maintain high expectations for customer service. We are not easily impressed, however, Julie far surpassed our standards for excellence! She quickly put us at ease. She made our goals her primary focus. She was consistently ...While mortgage refinancing has high stakes that can make it a stressful process, you are undoubtedly in capable hands when working with Julie Eccleston! My husband and I maintain high expectations for customer service. We are not easily impressed, however, Julie far surpassed our standards for excellence! She quickly put us at ease. She made our goals her primary focus. She was consistently available, proactive, attentive, and incredibly supportive. She streamlined the entire process. To that end, we had such a positive experience with her on our first home that we refinanced with her again on our second home! During our refinance experiences, Julie put us into a position to balance our mortgage payments with our lifestyle, save us money, and allow our dream home to be even more affordable! We recommend her to everyone we know without hesitation.
Julie Eccleston is a true professional. My wife of 52 years and I were seeking financial consolidation from Rocket Mortgage with properties we owned in South Carolina and Virginia. Initially I was totally dissatisfied and planned to contact one of our different financial companies. That is when Julie entered the picture. She first calmed my anger and rapidly resolved all financial issues. She has...Julie Eccleston is a true professional. My wife of 52 years and I were seeking financial consolidation from Rocket Mortgage with properties we owned in South Carolina and Virginia. Initially I was totally dissatisfied and planned to contact one of our different financial companies. That is when Julie entered the picture. She first calmed my anger and rapidly resolved all financial issues. She has since become our primary point of contact with all of our financial refinances, mortgage reductions, and consolidations. As I said, a true financial professional that has 100 per cent of our trust. Something we reluctantly give. Colonel (Retired) Donald and Jean TapscottRead MoreRead Less
Bronwen Wagner
Bronwen Wagner
551
I wanted to refinance my house in 2010. I was surfing around for rates and reached out to Rocket Mortgage for this. Julie contacted me almost immediately and wow'ed me from the first interaction. I found her to be very bright, articulate and wanted my business. I decided to go with Rocket Mortgage mostly because of her although I found the entire process to be super and customer friendly. I ...I wanted to refinance my house in 2010. I was surfing around for rates and reached out to Rocket Mortgage for this. Julie contacted me almost immediately and wow'ed me from the first interaction. I found her to be very bright, articulate and wanted my business. I decided to go with Rocket Mortgage mostly because of her although I found the entire process to be super and customer friendly. I would recommend her and have to others in a heartbeat. I think she should always be on the front lines to draw business in because she is so excellent at this. Good luck Julie (but you don't need luck)!Read MoreRead Less
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