Mandy Troyer is extremely knowledgeable about the mortgage loan process and takes the time to explain things and answer questions. She is easily accessible and returns phone calls and emails in a timely manner. She is also very friendly and respectful of others.
Justin Mock
Justin Mock
551
Mandy was great! She worked and reworked and reworked my accounts to get the best deal possible for me and my family. I am very happy with the results and would recommend her to other people.
Philip Bradtmiller
Philip Bradtmiller
551
I was not seeking any financial assistance when I answered Mandy Troyer’s phone call. I had just initiated a transfer of a large credit card balance to a new card offering 0% interest for 14 months. Personal debt had increased to $34 thousand over the last 2 years due to my wife’s 3 hospitalizations and my work time reduced to provide care.
I normally would brush off such calls, but not this time,...I was not seeking any financial assistance when I answered Mandy Troyer’s phone call. I had just initiated a transfer of a large credit card balance to a new card offering 0% interest for 14 months. Personal debt had increased to $34 thousand over the last 2 years due to my wife’s 3 hospitalizations and my work time reduced to provide care.
I normally would brush off such calls, but not this time, Mandy knew the terms of my existing Rocket Mortgage mortgage and current debt level, was very pleasant and interested in knowing my objectives. I had resigned myself to just grind the debt down over time, but high interest was making it a difficult process. Mandy listened and called back with a compelling solution that eliminated the debt and freed nearly $1 thousand of cash each month. Thank You Mandy, Phil BradtmillerRead MoreRead Less
Donald Kristina Shipman
Donald Kristina Shipman
551
Always on top of things. And answering any questions I had.
Tom Moore
Tom Moore
551
very personable and knowledgeable
Lezleigh Collins McDonald
Lezleigh Collins McDonald
551
Mandy made the process easy and painless. Couldn’t have asked for better through the process!
Lisa Waters
Lisa Waters
551
We had a great experience having Mandy as our loan specialist! She was professional, quick to respond with answers/solutions as needed, polite, kind, & courteous! She explained the loan process adequately & walked us through each step efficiently! Mandy was a joy to work with!
Kathi Donigian
Kathi Donigian
551
Mandy made the refinance process very easy and she was there whenever I needed to contact her with any questions or issues I was having.
Matthew Mattson
Matthew Mattson
551
Mandy Is helpful, professional and very fast to respond,
Kyle Dungee
Kyle Dungee
551
Extremely helpful and made the process easy.
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