Mandy Troyer

Charlotte, NC

NMLS 1662326

Executive Loan Officer

Mandy's Reviews

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Michael Clay
Mandy was incredible!! I was super nervous to call and had been putting it off for a year because I was worried I’d be laughed off the phone for not making much money / having too much debt. Mandy made me one promise before we began, she mentioned that if she cannot help she will work with me one on one until we build a plan to be able to do a loan.

Pleasant surprise... Mandy was able to pre ...Mandy was incredible!! I was super nervous to call and had been putting it off for a year because I was worried I’d be laughed off the phone for not making much money / having too much debt. Mandy made me one promise before we began, she mentioned that if she cannot help she will work with me one on one until we build a plan to be able to do a loan.

Pleasant surprise... Mandy was able to pre qualify me in minutes, then within 8 business days we were scheduled to close. Mandy has not only changed my life, but has made me more financially savvy. I am now able to be debt free !! Thank you so much Rocket Mortgage and Mandy for your amazing and prompt service. I would still be in a very deep dark place if it wasn’t for you!Read MoreRead Less
Gary Roberto
Very helpful, always there to answer questions, friendly.
Beth Celva
When I decided to get a Rocket Mortgage, I was rocketed into a new, tech driven process. Mandy was so helpful and guided me through every detail, start to finish. Her knowledge and professionalism added to my confidence in using Rocket Mortgage. Customer care and service was A+.
Manuel Alvarez
Mandy was outstanding! Readily available for all my questions and very understanding when issues came up. She made this process great!
George Walter
Mandy was extremely helpful throughout the entire process. Her friendly demeanor made what might have been a tiring and difficult process, considerably easier! Her prompt response to questions that arose was very much appreciated!
Josh-Kelli Bradbury Ray
Mandy was a huge help throughout the entire process of refinancing our home. If I ever had any questions, she was very prompt in answering them and checked in on me throughout. I have no doubts that if I need her for anything in the future she will be only a phone call away.
Jeannie Morgan
It was a pleasure to work with Mandy. She made our process so easy and fast. She explains everything,
very easy to reach her if needed. Thank You Mandy your AWESOME !!!!!!!
Brenda Von Almen
Mandy did an excellent job facilitating our loan quickly and efficiently. She was readily available to answer questions. Great customer service!
Joe Palmieri
Mandy is awesome! She was very knowledgeable during the entire process, made refinancing very easy and quick.
JoAnn Fernandez
Mandy is awesome!! She always returned my calls promptly & is very professional, she made our refinance a breeze.