Mandy Troyer

Charlotte, NC

NMLS 1662326

Executive Loan Officer

Mandy's Reviews

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Trude France
Mandy told us 100% she could help us. I was skeptical but in a little over 30 days Mandy and the Rocket/Rocket Mortgage team had our refinance complete and sent someone to our house to close on the loan. Thank You, Tim and Trude France
Ellen Serracino
Mandy was thorough, kind, understanding and laughed at my silly stories! I pure pleasure working with her. Rocket Mortgage had better keep her for a very long time!!
Deborah Davis
She was a bit pushy at times, but was very helpful for the most part. I enjoyed working with her
Lori O'Brien
Mandy kept in touch with me throughout the process well. Personable.
Tara Ocker
Mandy Troyer provides excellent customer service. I give her a five. I have made my first two consecutive payments today and now am doing a recast by putting 20,000 back onto my loan. I could not have done this without her. She is very knowledgeable and I continue to spread the word so others can have a smooth process and save money.

Thanks so much,

Tara Ocker
Bryan Parks
Mandy was very helpful and responded to all of our questions quickly. The entire process of refinancing our home has been smooth and painless. I would highly recommend Mandy.
Debbie Clark
From the first phone call to the closing, Mandy has taken all questions, worries and upset OUT OF THE PICTURE when it came to our Rocket Mortgage. She was knowledgeable, compassionate and patient as we asked our many questions,some of them more than once. There was no hesitation in getting answers. Everyone she referred us to in the company continued her same overall competence and ...From the first phone call to the closing, Mandy has taken all questions, worries and upset OUT OF THE PICTURE when it came to our Rocket Mortgage. She was knowledgeable, compassionate and patient as we asked our many questions,some of them more than once. There was no hesitation in getting answers. Everyone she referred us to in the company continued her same overall competence and thoroughness. The software program used by this company is simple and easy to use with Mandy's excellent guidance. I have never in 40 years of doing business with many companies had a better experience. I can recommend Rocket Mortgage/ Rocket Mortgage without reserve or hesitation! Mandy, you're the best.Read MoreRead Less
Chris Stratton
Mandy did an amazing job and made our re-fi a snap. She was professional, knowledgeable, and prompt with all requests. Thanks again for a great experience!