Mark was very helpful he stood by my side through all the loan process. I couldn’t be happier thank you
Deborah Thompson
Deborah Thompson
551
I LOVE Mark and don't want to spoil his perfect rating because HE really is a great guy and knows what he's doing. I actually requested him for the second time in buying my new home. We did have a little bit of a glitch this last go around so just wanted people to be AWARE and read their bottom line figures. I had asked for a loan amount so as to NOT have any out of pocket at close of the loan. I ...I LOVE Mark and don't want to spoil his perfect rating because HE really is a great guy and knows what he's doing. I actually requested him for the second time in buying my new home. We did have a little bit of a glitch this last go around so just wanted people to be AWARE and read their bottom line figures. I had asked for a loan amount so as to NOT have any out of pocket at close of the loan. I needed every penny to throw into rehab of home we were purchasing. We were "Closed" and sitting in our empty house waiting for movers to come drive away our packed trucks when we got a call from Escrow that we needed $20K (that is thousands!!) in order to close that day. This was after our notary signing! Yes, it was there in the paperwork but I initially asked for NO OUT OF POCKET and nothing was ever said to us about $20 thousand dollars verbally. We were shocked. We called Mark who was shocked as well. (he should have known and told us)...so we scrambled, pulled savings saved for rehab and finally got it done...but we are $20 grand poorer and can't do half of the planned rehab without more financing. We feel the communication failed somewhere along the line even though it was in the paperwork.Read MoreRead Less
Sue Gottlieb
Sue Gottlieb
551
As A Realtor for 27 years, I can say that Mark Grillo is Excellent to work with...I Highly Recommend working with Mark at Rocket Mortgage. Sometimes issues come up throughout the Home purchasing process and Mark knows how to work through them!! I've given his name to a number of buyer clients and each time the experience has been professional and what I would expect and appreciate as he works with...As A Realtor for 27 years, I can say that Mark Grillo is Excellent to work with...I Highly Recommend working with Mark at Rocket Mortgage. Sometimes issues come up throughout the Home purchasing process and Mark knows how to work through them!! I've given his name to a number of buyer clients and each time the experience has been professional and what I would expect and appreciate as he works with from start to finish. Thank you Mark for your Expertise! Sue Gottlieb, Gottlieb Group Real Estate, South West MichiganRead MoreRead Less
Jonathan Page
Jonathan Page
551
Mark was the first person I spoke to when calling Rocket Mortgage Loans to get information and I went forward with the loan because he earned my trust.
Sheryl-Lyn Jandreau
Sheryl-Lyn Jandreau
551
Mark was a pleasure to work with. He answered all my calls promptly. I would strongly recommend him to anyone.
Justin Valentine
Justin Valentine
551
Mark was exceptional, and was a pleasure to work with.
Denise Fulton
Denise Fulton
551
Mark made financing our home easy and enjoyable. He provided just the right amount of support, information, and assistance to help us get the job done. I would recommend him to friends and family unreservedly.
Aanik Patel
Aanik Patel
551
I am really happy I went with Rocket Mortgage after going through and comparing almost 10 different lenders. Mark was easy to work with, helped me confirm all the details, especially the numbers. Im a numbers guy and any question I had, he was able to either walk me through or confirm my logic. I would highly recommend working with him and thanks again for all your help Mark!
Tee Lyons
Tee Lyons
551
Mark it was a pleasure working with you were awesome. Thanks for going above and beyond and for keeping us up to date on how everything was proceeding and just for calling to see if we had any questions or needed anything. Your customer service was excellent you always returned calls in a timely manner . I will without a doubt recommend you and Rocket Mortgage Teresa and Ken Lyons 12/07/2018
Dennis Murray
Dennis Murray
551
Mark provided great service and was always available to answer any questions that came up during the process. He is very thorough and his follow thru was top notch. He made the whole process easy and effortless.
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