Mark is so helpful and prompt, he understands customer needs and home buying process requires a lot of patience and coordination. Mark is an absolute example of being customer centric. Right from day to the day I closed on my new home, Mark would follow up regularly let me know the status of application. I am so pleased Mark was my loan officer. Definitely 5 stars and Mark I am recommending yoh ...Mark is so helpful and prompt, he understands customer needs and home buying process requires a lot of patience and coordination. Mark is an absolute example of being customer centric. Right from day to the day I closed on my new home, Mark would follow up regularly let me know the status of application. I am so pleased Mark was my loan officer. Definitely 5 stars and Mark I am recommending yoh to all my friends and family. Rocket Mortgage - you should have more people like Mark.Read MoreRead Less
Rhonda Matlock
Rhonda Matlock
551
I found Mark professional, friendly, knowledgeable, and he always gave prompt replies and keep us up to date. We switched to Rocket Mortgage when USAA was slow to respond and did not prepare the closing documents on time. The service we received from Mark was the complete opposite of what we received from USAA. He is an excellent employee and deserves a great review.
Kenna Giddings
Kenna Giddings
551
Mark was incredible to work with. So easy to talk to, very concise, and he had all the information we could need. He made this process painless and we will be using him again!
Nicole Valersin
Nicole Valersin
551
My husband and I bought our first house in June 2020. Mark Hoy went above and beyond! We bought our home we were renting and did it without a realtor, Mark was so helpful with paperwork I didnt understand and took the time to go over it with me step by step.
Elissa Batchley
Elissa Batchley
551
Mark is fantastic! He is knowledgeable, has great follow through and was very accessible. He answered all of our questions (we had many) quickly and was a great help to us. He got us an unbelievable loan rate and was very patient and kind. Thanks to Mark we have an affordable payment on our forever home.
William Carter
William Carter
551
Working with Mark was a positive experience. He walked us through the process. He was very knowledgeable about the loan process.
Ellie Castillo
Ellie Castillo
551
Super nice and made everything very easy
Grayson Loveless
Grayson Loveless
551
Mark was down to earth, realistic, and did everything he could to get me the best deal. Awesome guy all-around
Wallace Bishop
Wallace Bishop
551
Mark was very helpful, professional, and followed up timely.
Gladys W. Leavitt
Gladys W. Leavitt
551
Mark was extremely helpful and accommodating through our loan process.
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