Oscar was very helpful , he made me feel comfortablar always answer my calls or email or text or whatever. He went step by step with me through my process and let me know what's what's going to happen next. He was very informative and knowledgeable ! I will refer Oscar to family and friends!
Stephen Pendino
Stephen Pendino
551
Jose is Spectacular. He is very personable and you can quickly tell that not only does he enjoy his job, he is exceptional at it. I would (And have) recommend him to any of my friends & family that are looking to refinance their Mortgage. Working with him is how I would expect a Home Loan Process (Refinance or otherwise) to go. He was there every step of the way and answered every question my ...Jose is Spectacular. He is very personable and you can quickly tell that not only does he enjoy his job, he is exceptional at it. I would (And have) recommend him to any of my friends & family that are looking to refinance their Mortgage. Working with him is how I would expect a Home Loan Process (Refinance or otherwise) to go. He was there every step of the way and answered every question my wife and I had without delay. In addition to providing answers he is great at explaining his answers too (Should you be interested in learning as well). While Rocket Mortgage may be one of the very few companies that "get it" from a technology perspective. Without people like Jose to deliver that service and provide a great customer experience, the technology would be meaningless.Read MoreRead Less
Kimberly Davis
Kimberly Davis
551
Oscar was fantastic, we couldn't be happier with his customer service and knowledge! Oscar was very prompt in answering any of our questions and concerns. Oscar made the whole process easy!! I would definitely recommend Oscar to anyone wanting to finance or refinance a home. Thank you Oscar and Rocket Mortgage!
Pearl Turner
Pearl Turner
551
Oscar was a tremendous help to me and it was very quickly done, He gets my vote. Thanks Oscar
Violet Scally
Violet Scally
551
Our dealings with Oscar were nothing short of exceptional, from response times to questions, advice and just plain friendliness. I enjoyed speaking with him not that I had to that often as everything was pretty easy and ran like a dream. If I'd known it would be this easy I would have done it years ago (we refinanced our home and changed it to both our names). Thanks again Oscar
Terrence Strachan
Terrence Strachan
551
I have been through a lot of lending company talk to lot of people but Oscar is the best he gains my respect I lives in florida and he takes care of my refinance I am not a computer expert and this guy was in Arizona telling me what to do on my computer this guy make it look so easy no assling this is what I call customer service he his the best I will do it all over again with oscar
Paulette Watson
Paulette Watson
551
Oscar was great though the whole process have a very good experience working eith him
Kandi Hobelman
Kandi Hobelman
551
Jose was very prompt in answering our questions and concerns. Expectations of funds needed and timeline was spot on and our refinance closed as scheduled.
Jennifer Kato
Jennifer Kato
551
Total Awesomeness. Jose was super friendly but also very knowledgeable about the refinance process from start to finish. He made it so easy. I felt like he really cared about what was best for me and my family, not just about making the sale.
Theresa Faulkner-Niles
Theresa Faulkner-Niles
551
Jose was fantastic, we couldn't have been happier with his customer service and Rocket Mortgage. I never dreamed refinancing could be so easy, wish we had done it sooner. We highly recommend him!
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