Rocket Franchise Reviews

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Michael Young

"Tito was incredible professional and very helpful during the loan application process. I am so grateful that he was there to help out. "

Sam Nehmeh
Sam Nehmeh

Sam Nehmeh

Rocket Franchise
195 Reviews
Max Berry

"Incredibly helpful. After hearing how stressful the loan process could be from friends and family I was pleasantly surprised by Sam and the whole Rocket Mortgage team. This was an incredibly painless ...Incredibly helpful. After hearing how stressful the loan process could be from friends and family I was pleasantly surprised by Sam and the whole Rocket Mortgage team. This was an incredibly painless process and I never felt like getting a home loan was a chore or a burden. "

Alesha Thut

"Havnt had a bad experience. All pleasant interactions "

Rocket Franchise's Reviews

Carlee Reeves
I have worked with Odin since 2014 and there has not been a loan he was not able to close. I recently worked with him on a very challenging loan that had a contingency in another state. It took almost a year to close but Odin was a team player the whole time. He went above and beyond communicating to all parties, supporting me and walking our clients through all the intricate details. Our clients ...I have worked with Odin since 2014 and there has not been a loan he was not able to close. I recently worked with him on a very challenging loan that had a contingency in another state. It took almost a year to close but Odin was a team player the whole time. He went above and beyond communicating to all parties, supporting me and walking our clients through all the intricate details. Our clients had a tough time finding the right agent in their state that could sell their home but once they did, Odin helped everything fall in line with closing so it was right in the timeline we needed. They are happy in their new build beautiful home and felt supported throughout the process. I can't say enough good things about Odin. He is very knowledgeable, detail oriented and cares for the best interest of his clients. He truly looks out for the best interest of everybody involved. Highly recommend!!!!Read MoreRead Less
Jeff Reaves
Thomas was the best mortgage broker I've ever dealt with, and I have dealt with at least 50 over last 30 years. He is thorough, knowledgeable, and extremely easy to talk to.
Tom Sullivan
Just finished up our 3rd mortgage process with Chuck, and as usual he handled everything perfectly; I could ask for a better experience and that is the reason we always stay in touch with Chuck and use him for all of our mortgage need, new and refinancing. He is a great resource and truly a "partner". Highly recommend! Tom and Kelly
Lou Cabuhat
We had an outstanding experience working with Pat during the closing of our home loan. From start to finish, Pat was professional, responsive, and incredibly knowledgeable. He took the time to walk us through each step of the process, answered all of our questions promptly, and ensured that everything stayed on track for a smooth and timely closing. His attention to detail and commitment to ...We had an outstanding experience working with Pat during the closing of our home loan. From start to finish, Pat was professional, responsive, and incredibly knowledgeable. He took the time to walk us through each step of the process, answered all of our questions promptly, and ensured that everything stayed on track for a smooth and timely closing. His attention to detail and commitment to exceptional service truly made a difference. We are grateful for his support and highly recommend Pat to anyone in need of a dependable and skilled loan officer.Read MoreRead Less
Elisa Traugutt
Working with Jack Nacy at Rocket Mortgage was one of the best decisions we made during the homebuying process. From start to finish, Jack made what could have been a stressful and complex experience feel incredibly easy and straightforward—even while we were stationed overseas.

Jack’s professionalism, responsiveness, and clear communication were second to none. What really set him apart, though, ...
Working with Jack Nacy at Rocket Mortgage was one of the best decisions we made during the homebuying process. From start to finish, Jack made what could have been a stressful and complex experience feel incredibly easy and straightforward—even while we were stationed overseas.

Jack’s professionalism, responsiveness, and clear communication were second to none. What really set him apart, though, was his deep understanding of the unique challenges that come with military life. Although not a veteran himself, Jack grew up in an Army family, and that insight made all the difference. He anticipated our needs, was patient with our time zone hurdles, and handled every detail with care and precision.

Buying our forever home while living abroad could have been overwhelming, but Jack ensured it was smooth, efficient, and surprisingly stress-free. We’re deeply grateful for his support and can’t recommend him highly enough to any military family—or anyone—looking for a mortgage loan officer who truly goes above and beyond.

Thank you, Jack!
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Carrie Ellingson
I had the pleasure of working with Odin as my Loan Expert, and I couldn’t be more grateful for his support throughout the home-buying process. From the very beginning, Odin was incredibly patient and took the time to make sure I fully understood all my options and the steps involved. His communication was consistent and clear—he checked in frequently, explained everything thoroughly, and never ...I had the pleasure of working with Odin as my Loan Expert, and I couldn’t be more grateful for his support throughout the home-buying process. From the very beginning, Odin was incredibly patient and took the time to make sure I fully understood all my options and the steps involved. His communication was consistent and clear—he checked in frequently, explained everything thoroughly, and never left me guessing about what was coming next. Thanks to his guidance and attention to detail, I felt confident and informed every step of the way. I highly recommend Odin to anyone looking for a knowledgeable and compassionate loan expert.Read MoreRead Less
Virgil Willner
Daniel was a pleasure to work with . This was a difficult and complex loan which took time and fines . But with Daniel working for you anything can happen. He was always available and always on your side. This is what customer service is suppose to be like !
Rocky Casillas
Working with John was a great experience. I felt like he genuinely cared and had my back the whole time. I’d definitely recommend John Idrogo to anyone going through the home loan process. He was definitely in my corner.
Mike Leloup
Robin was Amazing. She is a great person and I would recommend her for anyone. She was there for anything and everything. What a special person to have on your side. She made difficult issues easy for us. 10 Star for sure.
Marley Akonnor
My wife and I are first-time homebuyers, and we can’t say enough good things about our experience working with Mike Archer as our Mortgage Loan Officer.

From day one, Mike was incredibly knowledgeable, patient, and transparent—exactly what we needed navigating such an important decision. He had no problem running various loan scenarios for us until we found one that we were completely comfortable ...
My wife and I are first-time homebuyers, and we can’t say enough good things about our experience working with Mike Archer as our Mortgage Loan Officer.

From day one, Mike was incredibly knowledgeable, patient, and transparent—exactly what we needed navigating such an important decision. He had no problem running various loan scenarios for us until we found one that we were completely comfortable with. We especially appreciated how upfront he was about the interest rate from the start, and how hard he worked behind the scenes to help us retain the lowest rate possible while the market was in flux.

Mike was always easily accessible—happy to answer simple questions over text, or hop on the phone when we needed to dive deeper into more complex topics. His calm and reassuring demeanor consistently put us at ease and helped reduce the stress of an otherwise complicated and often nerve-wracking process.

What truly stood out is that Mike approaches this work with the heart of a family man—bringing a lot of empathy and genuine care to every conversation. He willingly shared helpful nuggets from his own experiences as a homeowner and parent, which made us feel even more supported and understood along the way.

Mike was also proactive about keeping us on track—making sure we hit every milestone so that our loan stayed on pace for our closing date. When our seller requested that we close a day early, Mike and his team seamlessly adjusted and made it happen without any stress on our side.

By the end of this process, we didn’t just view Mike as our Loan Officer—we viewed him as a friend. The fact that he even came to our closing to celebrate with us speaks volumes about the kind of person and professional he is.

If you’re looking for a Mortgage Loan Officer who is honest, diligent, accessible, and genuinely invested in your success, we wholeheartedly recommend Mike Archer. We’re so thankful we had him by our side on this journey!

-Marley
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