Rocket Franchise Reviews

Team Members

View All
Michael Young

"Tito was incredible professional and very helpful during the loan application process. I am so grateful that he was there to help out. "

Sam Nehmeh
Sam Nehmeh

Sam Nehmeh

Rocket Franchise
195 Reviews
Max Berry

"Incredibly helpful. After hearing how stressful the loan process could be from friends and family I was pleasantly surprised by Sam and the whole Rocket Mortgage team. This was an incredibly painless ...Incredibly helpful. After hearing how stressful the loan process could be from friends and family I was pleasantly surprised by Sam and the whole Rocket Mortgage team. This was an incredibly painless process and I never felt like getting a home loan was a chore or a burden. "

Alesha Thut

"Havnt had a bad experience. All pleasant interactions "

Rocket Franchise's Reviews

Adam Aiken
Melissa was great to work with. She spent the time to answer all my questions and didn't make me feel rushed at any time. She was very responsive even when we had a late signing appointment and she answered a last minute question I had.
Michael Hardy
Carlo is amazing. You very rarely meet a loan officer who is as knowledgable and hard working as him. He communicates very clearly and effectively and is always available to answer questions and give advice, he is very calm in an industry where chaos and pressure are always there and he is flexible to make sure you achieve your goals. Overall, he is an honest and good guy. He does the right thing ...Carlo is amazing. You very rarely meet a loan officer who is as knowledgable and hard working as him. He communicates very clearly and effectively and is always available to answer questions and give advice, he is very calm in an industry where chaos and pressure are always there and he is flexible to make sure you achieve your goals. Overall, he is an honest and good guy. He does the right thing by his clients and colleagues. I highly recommend him and his team to guide you to your property dreamsRead MoreRead Less
Hov Abramyan
I highly recommend Carlo (and Rocket) for mortgage financing and refinancing. Carlo was incredibly attentive and communicative throughout my entire refi process. He kept me updated on movement in rates, and we worked together to find the best time to jump on a refi that would save me money each month and cut down the length of my loan.

Carlo communicated exactly what was needed on my end, and ...
I highly recommend Carlo (and Rocket) for mortgage financing and refinancing. Carlo was incredibly attentive and communicative throughout my entire refi process. He kept me updated on movement in rates, and we worked together to find the best time to jump on a refi that would save me money each month and cut down the length of my loan.

Carlo communicated exactly what was needed on my end, and took care of the rest. He couldn't have made it any easier.
Read MoreRead Less
Ingrid Brand
Thank you Oscar for guiding me through the loan application process. I had excellent communication with you, answering all my questions , even on the weekend. You were very organized responding quickly to my emails and messages. You were transparente and professional, understanding my needs and providing me the best possible solution. I’m very grateful.
Mark Dickey
I just closed my third mortgage with Rocket. From the beginning the bar was set very high. And once again, Courtney exceeded all reasonable expectations (and a few that were probably a little unreasonable). Prompt, professional, courteous, and pleasant. Even my realtor marveled at the ease of the Rocket process. She and her colleagues have my admiration, my gratitude, and my recommendation. ...I just closed my third mortgage with Rocket. From the beginning the bar was set very high. And once again, Courtney exceeded all reasonable expectations (and a few that were probably a little unreasonable). Prompt, professional, courteous, and pleasant. Even my realtor marveled at the ease of the Rocket process. She and her colleagues have my admiration, my gratitude, and my recommendation. Thank you, Courtney.Read MoreRead Less
Tammi Spinnenweber
Justin was great to work with. He was patient and very responsive to any questions or concerns I had. The process was very easy and fast. I highly recommend Justin and Rocket Mortgage.
Cheryl
Bryan was an outstanding loan agent. He went over and beyond to find me the best loan package available. He will turn every stone and use his exceptional expertise to provide the dream home loan experience. I am a former licensed real estate agent and he is a rare professional who has the best knowledge and work ethic. I highly recommend Bryan.
Joseph Surovy
If you want a smooth, efficient, thorough and professional loan officer look no further!
Odin made the entire process stress free-he explained everything completely step by step and answered any questions or concerns we had in a timely manner being readily accessible by phone at all times. We will definitely use Odin for any future transactions and highly recommend you do too!
Tanay Mahadik
If you are considering Shannon Katz to be your lender, you need to call her right now. Working with her has made the home buying process so seamless. First, you can tell that she is 100% invested in making sure you are taken care of. She is transparent, honest, kind, respectful, and will work so hard for you. She is extremely credible in her knowledge of the home buying market, interest rates, and...If you are considering Shannon Katz to be your lender, you need to call her right now. Working with her has made the home buying process so seamless. First, you can tell that she is 100% invested in making sure you are taken care of. She is transparent, honest, kind, respectful, and will work so hard for you. She is extremely credible in her knowledge of the home buying market, interest rates, and financing for your home. Her communications skills are second to none and she will respond back in a timely manner via text or even call. I am a tough person to earn trust from and she won it over very quickly by her above and beyond efforts to help you. She even made time for us in person to go through every single number with you and what it means for you. She will keep you updated on interest rates as often as needed to give you the lowest rate possible. If I could have Shannon be my lender for every home I purchase for the rest of my life, the burden of home buying would be lifted from me immediately. She is truly 1 of 1 and I am so blessed to have crossed paths with her.Read MoreRead Less
Mercedes Long
I loved working with Tim! He was knowledgeable, patient and kind. He guided me through a very long home buying process and I have reccomended him to family and freinds.