"Very energetic and positive, and honest. He waited for me to read documents, repeated important things over the phone with more detail and slowly if I didn't understand, without making me feel ...Very energetic and positive, and honest. He waited for me to read documents, repeated important things over the phone with more detail and slowly if I didn't understand, without making me feel ignorant. He was courteous and not pushy. Sounded sincere about helping me get what I needed based on what I was able to bring to the table. "