Rocket Franchise Reviews

Team Members

View All
Michael Young

"Tito was incredible professional and very helpful during the loan application process. I am so grateful that he was there to help out. "

Sam Nehmeh
Sam Nehmeh

Sam Nehmeh

Rocket Franchise
195 Reviews
Max Berry

"Incredibly helpful. After hearing how stressful the loan process could be from friends and family I was pleasantly surprised by Sam and the whole Rocket Mortgage team. This was an incredibly painless ...Incredibly helpful. After hearing how stressful the loan process could be from friends and family I was pleasantly surprised by Sam and the whole Rocket Mortgage team. This was an incredibly painless process and I never felt like getting a home loan was a chore or a burden. "

Alesha Thut

"Havnt had a bad experience. All pleasant interactions "

Rocket Franchise's Reviews

Crystal @
Tito was a big help. I’m a first time homebuyer and it was a very quick and easy process. Everything was explained well and made the experience much better than I had imagined. Will definitely recommend him to others !!
Al Kaminski
Jayne was very helpful during our loan process. She is very knowledgeable and readily offers sound advise. She help us in providing the required documentation and kept us updated on the status. She is a wonderful and friendly person to deal with. Made the process simple. We’ll certainly use Jayne again in the future.

Al Kaminski, satisfied customer.
Precious Nvene
At this point leaving 5 stars feels like underappreciation for this lady right here. She's amazing, professional and knows her job very well. It was a huge pleasure working with her especially given the horrible experience we had with our previous lenders.
Teena Kinney
I would highly recommend Teala Smith if buying a house. She was always there for me when I had any questions or concerns right up to the day of closing and even afterwards. She was very knowledgeable and patient.
kemton Alert
Moe was exceptional , professional , knowledgeable . He was more a friend who was super helpful . The experience from beginning to closing was very friendly Thank you . God bless you
Anthony Kopesky
I have nothing but great things to say about Chuck. His professionalism and expertise made me choose Rocket over my own financial institution that I work for. Having Chuck as your loan processor feels like you are his only client. He works very diligent to ensure all of your needs and goals are being met. There were times that I had questions on a Sunday and he would pick up with in 2 rings. My ...I have nothing but great things to say about Chuck. His professionalism and expertise made me choose Rocket over my own financial institution that I work for. Having Chuck as your loan processor feels like you are his only client. He works very diligent to ensure all of your needs and goals are being met. There were times that I had questions on a Sunday and he would pick up with in 2 rings. My wife was nervous about buying our 1st home and Chuck knew exactly when to dial things down and when to approach certain agendas. The thing that impressed me the most was that he was willing to drive 6 hours one way to complete are closing in person. When he asked me if he can come I was very surprised and aesthetic that he was willing to do so. In summary I can say Chuck made my process as easy as possible and I think that’s he is the future of this organization !Read MoreRead Less
Charlotte Elmore
Abe is a terrific, reliable, trustworthy mortgage broker. I have worked with him several times and every time is a great experience.
Daniel Littlefield
Brent made the lending process seamless. Any questions I had was answered in seconds. An amazing job Brent.
R Wiese
Julie was absolutely incredible she helped us close on a VA loan that had some headaches and thanks to her help and guidance everything worked out perfectly. Would highly recommend Julie and Rocket Mortgage. Great company and great customer service extremely knowledgeable and helpful. 5 STARS!
Kathy Engstrom
Chad was so very helpful to us, as we are tech impaired. He really went the extra mile to make sure we had a successful experience. I would highly recommend him and Rocket Mortgage. Kathy