Rocket Franchise Reviews

Rocket Franchise's Reviews

Michael Stinga
Best In the business with a dought !!
Jislem Monsivais-Mireles
Cynthia is wonderful! Definitely recommend her to anyone looking for a great loan experience! Our case wasn't easy but she never stopped the process and worked diligently to get us to the end goal. I can tell she enjoys her job and gives her best. Very thankful for her, definitely recommend!
Jason L
Thanks for all your help.
Ed Dalde
My wife and I had great conversation with Carlo regarding our plan to purchase property in California. He explained well the pros and cons of acquiring properties, it helped us a lot in deciding if we wanted to pursue our plan. Thank you Carlo, you are amazing!
Steve Busby
Worked with Chris on multiple occasions, he answered all my questions walked me through the process. He helped refinance my property in Greene Farms within weeks. I would recommend him to family and friend.
Lisa Rubendall
It was hard to get ahold of Bianca and she wasn't thorough on our closing so last minute we had to get documents. We continuously had to add more documents every day. It was easier in the past to close.
Bianca Lares
Reply from Bianca Lares:

Dear Lisa,
Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles to advise on next steps. My role as a licensed mortgage banker is to initially set your loan ...Dear Lisa,
Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles to advise on next steps. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and structure, while our closing team will assist you with the Closing requirements and expectations. Please let me know if there is anything, I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Crystal @
Tito was a big help. I’m a first time homebuyer and it was a very quick and easy process. Everything was explained well and made the experience much better than I had imagined. Will definitely recommend him to others !!
Al Kaminski
Jayne was very helpful during our loan process. She is very knowledgeable and readily offers sound advise. She help us in providing the required documentation and kept us updated on the status. She is a wonderful and friendly person to deal with. Made the process simple. We’ll certainly use Jayne again in the future.

Al Kaminski, satisfied customer.
Precious Nvene
At this point leaving 5 stars feels like underappreciation for this lady right here. She's amazing, professional and knows her job very well. It was a huge pleasure working with her especially given the horrible experience we had with our previous lenders.
Teena Kinney
I would highly recommend Teala Smith if buying a house. She was always there for me when I had any questions or concerns right up to the day of closing and even afterwards. She was very knowledgeable and patient.