Rocket Franchise Reviews

Rocket Franchise's Reviews

Carlos Emery
She was awesome! Fast, knowledgeable & very helpful.
Sammy Starcher
Jason was extremely helpful and professional Al throughout the refinancing process. He answered all questions we had, was very friendly, and was great to work with! Thanks!
Jane Kelso
It has been great working with Heather, she is knowledgeable and professional, she helped us make the best decision on rates and down payment .She’s also very good-natured and made the loan process an easy and positive experience.
Highly recommend her on your next home purchase!
Madeleine
It was a pleasure to work with Julie and her team. She explained the loan process to me very clearly, and always responded to texts and email. As I was concluding the sale of my previous home, she helped me close on my new one in a short amount of time so the process was seamless. In addition to always being efficient and professional, she was personable and a real pleasure to work with. I am very...It was a pleasure to work with Julie and her team. She explained the loan process to me very clearly, and always responded to texts and email. As I was concluding the sale of my previous home, she helped me close on my new one in a short amount of time so the process was seamless. In addition to always being efficient and professional, she was personable and a real pleasure to work with. I am very glad to have worked alongside her in a situation that could have been very stressful but turned out very well.Read MoreRead Less
Ricardo Cortes
Justin was excellent from start to finish! This was the second home loan I acquired through Rocket and Justin helped me both times. I personally hate the home buying process and I know I can be a pain to work with sometimes, but Justin was always patient and would respond to issues or questions with break neck speed!

We had a hiccup on the first property we were set to buy 5 days before closing...
Justin was excellent from start to finish! This was the second home loan I acquired through Rocket and Justin helped me both times. I personally hate the home buying process and I know I can be a pain to work with sometimes, but Justin was always patient and would respond to issues or questions with break neck speed!

We had a hiccup on the first property we were set to buy 5 days before closing as the sellers did not disclose a major issue to us. As this was a disappointing situation, Justin was not only there to guide us, but he was able to speed up and get the new loan for the next property set so we would not have to change the scheduled date of our movers. World class customer service every step of the way with Rocket! 10/10 would absolutely recumbent to a friend or family member! 🙏🏼
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Ben Hancock
Julie and her entire team were outstanding throughout the entire process. They provided clear and prompt communication at all times.
MsTme123
Melissa was amazing from beginning to end! She was always available to answer any and all questions and made the loan process a lot easier. Her bright and cherry attitude was icing on the cake! She is a definite asset to Rocket Mortgage!
Alex Calkins
Michael went above and beyond for these first time home buyers. He was patient, timely and answered questions day or night. Everything you want in a loan officer. He listened first, asked great questions, and helped us buy our home.
Erin Ford
Hands down, Tim is the best. He made everything in this complicated home buying process as easy as possible. If I had to do it it again, its an easy choice to choose Tim.
Peter King
Great experience from the very start, from getting pre-approved, to loan finalization and closing with Gregory Cook at Rocket Mortgage. Gregory was always available to walk through any questions and to explain next steps to get the process completed effectively and efficiently.
Would highly recommend.