Robert Cook
Mark was as helpful as he could be. He did everything he could to help this loan move forward.
Rocket Franchise's Reviews
Randy Green
Chuck was the first person I spoke with to get the ball rolling on applying for a mortgage. Due to the fact I was not in the states when I started the process we began with texts and were then able to get to phone for a conversation. After I explained my situation that most of the [process would need to be online he was very understanding. He never made it seems like certain things could not be done even though I was not always able to call and talk directly with him. Chuck would always answer an email or text within a couple of hours. Even when I could not get in touch there was someone there who was up to speed and could answer questions. I appreciated everything Chuck did and the explanations he gave always made sense. Wished I could have kept him throughout the whole process but I understand what part of the team he was with . He was available for any questions pr concerns even after the closing date. Would request him again if we were looking for another mortgage through Rocket. Thanks again Chuck.Read MoreRead Less
Angela Trissel
Very knowledgeable, explained things in a manner that was easy to understand, responded to questions promptly, got us to closing by the deadline we had set.
Kimberly Griggs
Joshua was amazing! Professional, caring, and quick to respond. If we had a problem, he took care of it immediately. Even when minor complications arose, we rested in knowing that Joshua had it under control. I was super impressed with his knowledge and his customer service. Joshua, we cannot thank you enough for all your help!
Maria Eirea
Kristina has been wonderful to work with. She is very professional and responsive to all our needs.
Richard Gulla
Brent was a blessing for me. I felt like I was speaking to a friend beginning with our first phone call. Brent was always available to answer my question and he kept me positive and on schedule. Very knowledgeable and professional, just a great guy. Rich Gulla
Michelle Schall Boden
Chis is amazing to work with and goes above and beyond! He is very quick to respond to calls and emails which I appreciate.
Michelle Kopp
We appreciate everything Joe did for us. He was always willing to talk things over and explain our options to us.
Tom Martin
Very nice, knowledgeable and made the entire process easy
Raychel Richard
Dan was friendly and easy to work with. He was rapid in his response to all my questions and concerns