Rocket Franchise Reviews

Rocket Franchise's Reviews

Darrin McDonald
This was our third home purchase and first with Josh. Josh was very knowledgeable, answered any questions we had, and most importantly kept in constant communication to keep the process on track. I’d highly recommend him and you’d be in great hands if you decide to work with him.
Esme Hankins
ABE IS AMAZING. I CANT RECOMMEND HIM ENOUGH! He knows what he’s talking about and he gets it done fast! We closed in 2weeks! Thank you Abe so much! HES thorough, HONEST, and efficient! Couldn’t have asked for a better loan experience!
Alex Westover
Sam was extremely knowledgable, pleasant to work with and very understanding. Highly recommend!
Don Watkins
Mark was always there for me he either called me emailed me since I was living in Vegas communication no problem took me thru all the steps went so smooth final closing today no problems so smooth
Jonathan Wright
Mark was amazing! Answered any and all questions I had and helped make the process easier to understand. Made this clueless first time buyer feel a whole lot better and less anxious about the processes. Extremely good at his job!
Orlando Torres
Chris is great to work with. He is always provides good recommendations and explains the overall process very well. I appreciate his thoroughness and attention to detail.
Robert Cook
Mark was as helpful as he could be. He did everything he could to help this loan move forward.
Randy Green
Chuck was the first person I spoke with to get the ball rolling on applying for a mortgage. Due to the fact I was not in the states when I started the process we began with texts and were then able to get to phone for a conversation. After I explained my situation that most of the [process would need to be online he was very understanding. He never made it seems like certain things could not be...Chuck was the first person I spoke with to get the ball rolling on applying for a mortgage. Due to the fact I was not in the states when I started the process we began with texts and were then able to get to phone for a conversation. After I explained my situation that most of the [process would need to be online he was very understanding. He never made it seems like certain things could not be done even though I was not always able to call and talk directly with him. Chuck would always answer an email or text within a couple of hours. Even when I could not get in touch there was someone there who was up to speed and could answer questions. I appreciated everything Chuck did and the explanations he gave always made sense. Wished I could have kept him throughout the whole process but I understand what part of the team he was with . He was available for any questions pr concerns even after the closing date. Would request him again if we were looking for another mortgage through Rocket. Thanks again Chuck.Read MoreRead Less
Angela Trissel
Very knowledgeable, explained things in a manner that was easy to understand, responded to questions promptly, got us to closing by the deadline we had set.
Kimberly Griggs
Joshua was amazing! Professional, caring, and quick to respond. If we had a problem, he took care of it immediately. Even when minor complications arose, we rested in knowing that Joshua had it under control. I was super impressed with his knowledge and his customer service. Joshua, we cannot thank you enough for all your help!