Rocket Franchise Reviews

Rocket Franchise's Reviews

Clare Kilgore
Ryan was very helpful in all aspects of the process
Connie Sue Freddy
Jacob directed us with easy, he knew his stuff asked for all the documents and answered all our questions up front.
Madison Karban
Dan was so helpful during the entire process of applying for our home loan! He answered all of our questions in detail and was always available when we needed him!
Valerie Pallotta-Finnegan
Dan kept in touch thru the entire process of our mortgage application.
Even when we were turned over to the underwriters, Dan still called and checked in. Our process was seamless!
Kenneth Truitt
Justin was not only professional and courteous, but was also helpful and clear regarding the process of purchasing and financing our home. At first I was intimidated by the process of purchasing a home but Justin brought me peace of mind with his experience and communication.
Charlotte Weston
Courtney was always very nice to work with and got back with me as needed. I was glad she was able to get a mortgage for me as I had started with another company that required a co-signer.
I'm still upset and always will be up about the crazy rules to qualify. I have a very good credit score enough money to have purchased the house so I cannot see how I was a risk to Rocket Mortgage. I'm guessing ...
Courtney was always very nice to work with and got back with me as needed. I was glad she was able to get a mortgage for me as I had started with another company that required a co-signer.
I'm still upset and always will be up about the crazy rules to qualify. I have a very good credit score enough money to have purchased the house so I cannot see how I was a risk to Rocket Mortgage. I'm guessing you are selling the loan so it will be someone else's issue anyway. I was very clear that the Cripple Creek house only 1/2 was my responsibility, but I had to be liable for 100% . The Colorado Springs house was being refinanced in my husbands name only, but since that was not complete so you again made me liable for 100% of it. He was always even before the refinance agreeing to be 100% responsible, Rocket Mortgage would only see me as 100% liable not even 50%.
With all that you required me to pay off my car and Rocket Mortgage refused to change that even after my husband had closed on his refinance as it was too late. Courtney was good and she tried but I am still and always will be very frustrated with Rocket Mortgage.
Bottom line I had let Courtney early on I did not want to payoff my car and had brought it up often when I spoke with her. But in end the big corporation beats up on the little guy!!!!
I'm pretty sure looking at my years of good payments history and never defaulting on any loans most people would not look at me as a risky investment but corporation don't see people only their crazy numbers that protect them.
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John Curran
Tony was very knowledgeable and made time to answer my questions throughout the loan process.
Jon Szabo
Attentive, punctual, friendly!
Charlotte Elmore
Abe is great. Always going above and beyond to assist. I’ve used him four different times and each time he still amazes me. He’s knowledgeable, personable, easily to get in touch with and so many other things. You will never go wrong by using Abe for your mortgage.
Lupita Chavez
I like to start saying that I loved working with Jonathan Sawkin he made it painless, he made me feel very comfortable on the loan process, if he didn't answer the phone or email he would get back to me asap, he answered all & any of my questions, if anyone would need a loan I would refer them to Jonathan Sawkin at Rocket Mortgage for sure. Thanks again for all your help.