Rocket Franchise Reviews

Rocket Franchise's Reviews

Snobby PJ
Ryan was great to work with refinanving my house.
He made the process easy. He was professional, prompt to return phone calls, creative and thorough. He made the whole refinancing process seamless and easy.
I could not be happier than I am with how my refinance of my house went.
Ryan was there at every step and I really appreciate it!
Alfred Debra Roberts
Seth was our first point of contact with Quicken and each of our interactions were great! He was very patient with us, explaining everything in detail, kept close contact and made us feel valued. Seth was on top of every aspect of our loan, kept us in the loop and reminded us when documents were due. He did such a good job until we were reluctant when the time came for us to change to another ...Seth was our first point of contact with Quicken and each of our interactions were great! He was very patient with us, explaining everything in detail, kept close contact and made us feel valued. Seth was on top of every aspect of our loan, kept us in the loop and reminded us when documents were due. He did such a good job until we were reluctant when the time came for us to change to another representative. Seth truly demonstrated great customer service. We have nothing but praise for him and we recommend him as an employee to keep.Read MoreRead Less
Shannon Campbell
Michael was very professional, and always quick to answer any question or concerns we had!!
Danette DeHart
Cory was great to work with. He took the time to explain the process and exactly what he needed from us. We highly recommend Cory.
DrMahogany Ross
Upon meeting Courtney, she was very professional, polite, and knew her stuff. She guided me through the process and anytime I had any questions, she was there to answer them! She explained everything to me to ensure I understood the process. She checked in periodically which made me feel good as I know her job is intense but she values each client. I wish there were a million of her as she ...Upon meeting Courtney, she was very professional, polite, and knew her stuff. She guided me through the process and anytime I had any questions, she was there to answer them! She explained everything to me to ensure I understood the process. She checked in periodically which made me feel good as I know her job is intense but she values each client. I wish there were a million of her as she ensured I had all of my documentation upfront so that I didn't have much to do throughout the remainder of the process! I wish her the best and hope she continues to excel!Read MoreRead Less
Luke Meloy
Jack was amazing. He looked at my previous attempt to refinance, told me what I had to do to get out of it and was with me every step of the way for my Quicken refinance. He was available for questions throughout the day and into the evening and was quick to respond. I am extremely satisfied with the help Jack provided me during this refianance process!
James Kirkpatrick
Jeremy was very helpful with this refinance. He had a great answer for every question that I had.
Shaun Mort
Mark was fantastic to work with every call or message I sent was replied to in a quite time way manner thank you so much..
Megan Roebke
Cory was so incredibly helpful during the entire home buying process. It was so scary and confusing for us being first time home buyers and he broke everything down so that we felt we were learning through the whole process.
Lee Odell
It was great working with Bianca. She was professional, upbeat and very responsive when we had a few hiccups along the way.