Rocket Franchise Reviews

Rocket Franchise's Reviews

Marion Kay
Jack was very efficient, knowledgeable, and explained things in simple to understand language. No surprises. He handled most requirements immediately over the phone on the first contact. He also followed up to make sure the closing went on schedule and without hitches. We were very pleased with his performance.
Rosemary Maillard
Jeremy was very professional and helpful with all the questions I had about the closing. It has been awhile since our last refinance and with all the technology I was sure how it was going to be handled. Jeremy was very patient and walked me through the whole process and put me at easy.
Jessica Ray Blaede
I was very happy with the service I received from Jack. I had to refinance my house during a very stressful period and I was extremely overwhelmed. Jack was patient, understanding, and ensured I thoroughly understood everything. He was always accessible when I had questions, and I felt confident that I could trust the information I was being given. He made the whole experience much easier and I am...I was very happy with the service I received from Jack. I had to refinance my house during a very stressful period and I was extremely overwhelmed. Jack was patient, understanding, and ensured I thoroughly understood everything. He was always accessible when I had questions, and I felt confident that I could trust the information I was being given. He made the whole experience much easier and I am very thankful for it!Read MoreRead Less
Christine Kauffman
Very professional and friendly
Angel Davidson
This whole process was extremely easy to complete from start to finish. I would recommend Rocket Mortgage and Jacob to anyone looking for this type of loan.
Larissa Lowe
Jonathan was extremely informative and helpful. We were very pleased with the loan options offered. Highly recommend Jonathan.
Jon Rifice
Convenient and knowledgable
Harold Mc Lean
Very good dedication to my personal concerns and questions.
Marie Palmer
Jack was from first contact very Professional and thorough. He made sure that complete understanding was achieved in the viewing of documents and always before the signing of documents. Even if it meant he had to start over before we could go forward. Patience & understanding the average person is nervous about the paperwork and signing is a strength that makes working with Jack a breeze! We ...Jack was from first contact very Professional and thorough. He made sure that complete understanding was achieved in the viewing of documents and always before the signing of documents. Even if it meant he had to start over before we could go forward. Patience & understanding the average person is nervous about the paperwork and signing is a strength that makes working with Jack a breeze! We Highly recommend Jack!Read MoreRead Less
Whitney James
Highly personable and extremely helpful. He answered every question with ease and worked with me to obtain the best and most lowest interest rate. He was an all around down to earth person via phone and email