Rocket Franchise Reviews

Rocket Franchise's Reviews

Lisbeth Daneyba Gutierrez Godoy
Excelente trabajo muy profesional
Recomendado 👍
Jarrod Gibbons
I recently closed on my mortgage loan and had an excellent experience working with Jillian. She was candid, professional, responsive, and incredibly helpful throughout the entire process. Jillian took the time to answer all my questions, she kept me informed at every step, and made what could have been a stressful process feel smooth and manageable. I truly appreciate her expertise and ...I recently closed on my mortgage loan and had an excellent experience working with Jillian. She was candid, professional, responsive, and incredibly helpful throughout the entire process. Jillian took the time to answer all my questions, she kept me informed at every step, and made what could have been a stressful process feel smooth and manageable. I truly appreciate her expertise and support—highly recommended!Read MoreRead Less
Lise Thomas
Ben was understanding and supportive when I applied for a loan. I was leaving my house of 44 years to move across country from Arizona to North Carolina. My niece found the ideal house for me that was more than I initially wanted to spend. Ben didn’t balk at a bigger loan, he was mostly concerned that the payment would be comfortable for me. If you are looking for a loan officer who had his ...Ben was understanding and supportive when I applied for a loan. I was leaving my house of 44 years to move across country from Arizona to North Carolina. My niece found the ideal house for me that was more than I initially wanted to spend. Ben didn’t balk at a bigger loan, he was mostly concerned that the payment would be comfortable for me. If you are looking for a loan officer who had his client’s best interests at heart, Ben is the one for you. He was considerate and kind at moments when I was most frustrated with the process. I’m 72 years old and Ben instilled enough confidence in me that I could pull off a big move like this. His integrity is inspiring and made this huge life change more palatable for me. I would highly recommend Ben to who values the help of an honest person.Read MoreRead Less
Coach Jay
Chris was amazing. He not only helped up with our loan but was also a part in finding our home in the Greene farms neighborhood. Highly recommended!!
Michael Stinga
Best In the business with a dought !!
Jislem Monsivais-Mireles
Cynthia is wonderful! Definitely recommend her to anyone looking for a great loan experience! Our case wasn't easy but she never stopped the process and worked diligently to get us to the end goal. I can tell she enjoys her job and gives her best. Very thankful for her, definitely recommend!
Jason L
Thanks for all your help.
Ed Dalde
My wife and I had great conversation with Carlo regarding our plan to purchase property in California. He explained well the pros and cons of acquiring properties, it helped us a lot in deciding if we wanted to pursue our plan. Thank you Carlo, you are amazing!
Steve Busby
Worked with Chris on multiple occasions, he answered all my questions walked me through the process. He helped refinance my property in Greene Farms within weeks. I would recommend him to family and friend.
Lisa Rubendall
It was hard to get ahold of Bianca and she wasn't thorough on our closing so last minute we had to get documents. We continuously had to add more documents every day. It was easier in the past to close.
Bianca Lares
Reply from Bianca Lares:

Dear Lisa,
Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles to advise on next steps. My role as a licensed mortgage banker is to initially set your loan ...Dear Lisa,
Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles to advise on next steps. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and structure, while our closing team will assist you with the Closing requirements and expectations. Please let me know if there is anything, I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less