Rocket Franchise Reviews

Rocket Franchise's Reviews

Joe Grisham
We are retired military. We found a house south of Houston that was ideal and near our family that had already settled in the area. The seller had created a very demanding and inflexible time schedule. Our bank had offered a mortgage application through offices on the West Coast. Communications over that distance were not going to work. Michael Lupia made it happen. He was local, available over ...We are retired military. We found a house south of Houston that was ideal and near our family that had already settled in the area. The seller had created a very demanding and inflexible time schedule. Our bank had offered a mortgage application through offices on the West Coast. Communications over that distance were not going to work. Michael Lupia made it happen. He was local, available over the phone, email or text any time. It turned out that is what it took.
On Friday afternoon he e-mailed us a detailed list of documents required for the VA loan application. By Saturday the application was ready to be e-signed. Mike worked directly with our Realtor and the Title Company to coordinate the process and keep us informed of exactly what to do next. We got through the Contract signing, Inspection, VA requirements, Appraisal and Closing on a very tight schedule. Mike is very personable. He supported us across the Closing table and after gave us links to instructions on Exemptions. A few days later the county said everything was in order and exemption applications accepted.

Joe and Barbara GrishamRead MoreRead Less
Dawn Riggins
Melissa was amazing through our entire buying process. She was very friendly and knowledgeable. Melissa made the process very smooth and easy.
Taylor Gies
Macky was extremely knowledgeable and helpful. He was always prepared and on top of everything! Macky made moving a smooth process, and I would recommend him for his quality service and dedication for doing what’s best for his clients.
Allison Tulanowski
Chuck was always available to answer our questions, and went above and beyond to help us. He stuck with us when plans changed and continued to work with us for roughly 2 years until we settled and made the right choice for us.
Steven Shirey
Dan is the man!!! He was with me through the entire process and even answered any questions I had. 100% recommend him to anyone that ask.
Kevin Jaimee Ticsay
I had an amazing experience working with Moe and his team on my HELOC loan transaction. From start to finish, the process was incredibly smooth and fast — exactly what I needed. I actually discovered Moe on TikTok, where he broke down everything I needed to know about HELOC loans, especially how they can be used strategically to pay off debt. His videos were informative and on point, and once I ...I had an amazing experience working with Moe and his team on my HELOC loan transaction. From start to finish, the process was incredibly smooth and fast — exactly what I needed. I actually discovered Moe on TikTok, where he broke down everything I needed to know about HELOC loans, especially how they can be used strategically to pay off debt. His videos were informative and on point, and once I reached out, the service exceeded all expectations.

Moe’s speed and efficiency are unmatched, but what really stood out to me was his excellence and genuine care throughout the entire process. He didn’t just process the loan — he made sure I fully understood every step and felt confident in the decisions I was making. It’s rare to find someone who combines expertise with such down-to-earth, trustworthy service.

If you’re thinking about a HELOC or any financial move, I highly recommend Moe and his team. They get it done fast, and they get it done right.Read MoreRead Less
Juana Mayen
As a first-time buyer, I was very nervous and had limited knowledge of the process. Abe was able to facilitate the process and helped me every step of the way. He was very flexible with his schedule and on top of his communication. I really appreciate all of his help and hope to work with him again soon!
Derrick Ybarra
Cynthia went above and beyond to help my family and I get our first home. I have nothing but positive things to say about Cynthia. My family and I really appreciate Cynthia and we would recommend her to anybody.
Jennifer Aguilar Douglas
From Day 1 Bryan was helpful with every step of the way. Couldn’t ask for a better loan agent. He would go out of his way to find the best scenario for your situation. Always keeping an eye out even after my loan closed for best interest rates
Grisper Garteh
When I first met James Weaver of Rocket Mortgage in search of a housing loan provider, I was pessimistic about the successful outcome of my pursuit. I was cash-strapped, and making initial down payment is characteristic of the home financing market.
I felt that if, by any divine intervention, I stumble upon luck, the rollout would certainly be tortious and frustrating.
But I was wrong. ...When I first met James Weaver of Rocket Mortgage in search of a housing loan provider, I was pessimistic about the successful outcome of my pursuit. I was cash-strapped, and making initial down payment is characteristic of the home financing market.
I felt that if, by any divine intervention, I stumble upon luck, the rollout would certainly be tortious and frustrating.
But I was wrong. James proved himself to be a professional of depth and latitude, an all-weathered pilot ready to sail through any turbulence. His tolerance level was put to test when I rescinded my commitment to settle for a certain property following a devastating inspection report on said property. All that happened on the heels of a celebration, believing we had concluded a journey fraught with many challenges: the endless, and sometimes annoying paperwork, the back-to-back phone calls, etc.
Through all of this, James remained engaged, persistent and unrelenting in his desire to help the needy.
In a fleeting moment, James Weaver, a professional of enviable contents and charisma, secured a deal that today put a durable roof over the heads of me and my family.
To James, my family says "bravo!" We owe you an eternal debt of gratitude.Read MoreRead Less