Rocket Franchise Reviews

Rocket Franchise's Reviews

Judy Wright
Michael was very helpful. He took his time with us and explained everything. When I at first did not understand how to E sign the paper work Michael went slow and helped me. I would recommend Michael as the one to talk to to finance your loan with
John Christensen
Like pulling teeth to get stuff done. Either he was on vacation or busy helping clients with higher amount loans. They changed the interest rate and gave themselves a huge raise by charging an exorbitant loan charge.
Tito Sanchez
Reply from Tito Sanchez:

Dear John,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted ...Dear John,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Jeffrey Armbruster
As always in any of my dealings with Chris he is 100% Top Notch! He is quick, fast and always ahead of everything needed in handling my mortgages and refinances. Only person I will deal with for these types of things for me. Thanks again for the continued trust in doing business with you and Rocket Mortgage!
Henry Delcid
Kevin was very professional and helpful thank you so much for your time and patience.
Gary Luther
10 minutes talking to Mandy, she had me sold on a refinance. All transactions was smooth and quick. She is the best.
Linda Christman
Michael was very very helpful. Walked me through all the steps. Made it very easy. Fast and accurate service
Kim Smolka
Joe was a fantastic loan originator. Everything he told me turned out to be absolutely correct. He was prompt, knowledgeable, professional and would HIGHLY RECOMMENDED Joe to anyone!
Lisa Tucker-Griffin
Direct, professional while quickly responding and never making us feel rushed! Great experience!
Mike Hare
My experience with Jack was quick and easy. I’ve never had a loan or refinance go so easy. I got the rate he said I would!
Danell Oliver Collins
knowledgeable and friendly. always returned emails.