Rocket Franchise Reviews

Rocket Franchise's Reviews

Tiffany Morales
The experience wasn’t very personal. Seemed very busy and took forever to get responses back from you.
Gabe Munoz
Reply from Gabe Munoz:

Dear Tiffany,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if ...Dear Tiffany,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less

Felicia Dugan
Jason was so easy to work with! As a first time home buyer he was always there to help me understand each step of the process. He wasn’t pushy at all and explained each of my options.
I’ve heard horror stories of people running into issues or delays when buying a home but Jason made sure everything with our mortgage was on track and done correctly. I can’t imagine going through this process ...Jason was so easy to work with! As a first time home buyer he was always there to help me understand each step of the process. He wasn’t pushy at all and explained each of my options.
I’ve heard horror stories of people running into issues or delays when buying a home but Jason made sure everything with our mortgage was on track and done correctly. I can’t imagine going through this process without him! A million thank yous Jason!Read MoreRead Less
Trey Freeman
Very professional, courteous, responded quick and was very clear when providing information... wonderful assistance to a first time homebuyer ... thanks ABE
Robert Solomon
Thorough, responsive. All around great to work with.
Shervin Nourani
Mark Grillo is an awesome patient, helpful man , answered all my questions he was there when I needed him , such a nice person to work with
Daryl Ramsey
Chris was very informative and did a great job in getting us started on a mortgage on our home. We would use him again if we needed to get another mortgage.
Amy Samples
Alex was excellent to work with and a great help throughout the entire process. He made himself available to use through the entire week no matter the time and answered all our questions as well as helped come up with problem solving ideas. We'd be thrilled to work with him again!
Oscar Alamillo
He was very professional and responsive throughout the entire loan process. Highly recommend his services
Monica Zacarias
Great communication and answers all my questions.
Tim Thorson
Mandy contacted me about refinancing my VA loan with Rocket and Rocket Mortgage Mortgage. The process was all online and seamless. Mandy is a great resource and advocate for the home owner. I would recommend her services to all my friends.