Rocket Franchise Reviews

Rocket Franchise's Reviews

Danielle Parlier
Jonathan was such an amazing agent to work with. He was always so in-depth and answered every question I had about the loan process within a few minutes. Super knowledgeable and seems to truly care about all of his clients. I'm thankful I had him along my side while purchasing a home in these crazy times!
Dale Putnam
Pat had all the answers in a very timely and professional manner. Very pleased working with him.
Tony Tassano
This was my first experience with Rocket Mortgage and my first time with an all on-line loan process. Sam was great from start to finish. Great customer service and transparency coupled with his knowledge and thoroughness made this a painless and drama free process. I would recommend Sam and his Rocket Mortgage crew to anyone. I’d give more stars if it was possible.
Tiffany Morales
The experience wasn’t very personal. Seemed very busy and took forever to get responses back from you.
Gabe Munoz
Reply from Gabe Munoz:

Dear Tiffany,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if ...Dear Tiffany,

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less

Felicia Dugan
Jason was so easy to work with! As a first time home buyer he was always there to help me understand each step of the process. He wasn’t pushy at all and explained each of my options.
I’ve heard horror stories of people running into issues or delays when buying a home but Jason made sure everything with our mortgage was on track and done correctly. I can’t imagine going through this process ...Jason was so easy to work with! As a first time home buyer he was always there to help me understand each step of the process. He wasn’t pushy at all and explained each of my options.
I’ve heard horror stories of people running into issues or delays when buying a home but Jason made sure everything with our mortgage was on track and done correctly. I can’t imagine going through this process without him! A million thank yous Jason!Read MoreRead Less
Trey Freeman
Very professional, courteous, responded quick and was very clear when providing information... wonderful assistance to a first time homebuyer ... thanks ABE
Robert Solomon
Thorough, responsive. All around great to work with.
Shervin Nourani
Mark Grillo is an awesome patient, helpful man , answered all my questions he was there when I needed him , such a nice person to work with
Daryl Ramsey
Chris was very informative and did a great job in getting us started on a mortgage on our home. We would use him again if we needed to get another mortgage.
Amy Samples
Alex was excellent to work with and a great help throughout the entire process. He made himself available to use through the entire week no matter the time and answered all our questions as well as helped come up with problem solving ideas. We'd be thrilled to work with him again!