Muy buen funcionario, atento muy amable y sobretodo muy profecion
Renee Collins
Renee Collins
551
Jonathan is very responsive and gets the job done. A pleasure to work with. Whenever I had questions about the loan process, he made time to answer my questions. I appreciated working with him and the staff at Rocket Mortgage. Loan closed a week prior to the scheduled date.
Jason Strong
Jason Strong
551
Tito worked with us to ensure we had the right product and the best possible rate. He made the process as easy as possible while facilitating our refinance. We appreciate the good work. Thanks Tito!
Nicole Corrado
Nicole Corrado
551
Tito was so helpful to me. He explained everything and was there every step of the way. I would recommend him to anyone. Everything went smoothly and I felt informed and knowledgable from all of the help he gave me.
David Burns
David Burns
551
My wife and I were hesitant to refinance after the brutal three month experience we suffered through last time. However, interest rates were too good to pass up, so we held our breath and decided to jump into the deep-end again.
I've seen advertisements for Rocket Mortgage so I thought I would try them out. Immediately after hitting submit, my phone rang. The representative told me that he was ...My wife and I were hesitant to refinance after the brutal three month experience we suffered through last time. However, interest rates were too good to pass up, so we held our breath and decided to jump into the deep-end again.
I've seen advertisements for Rocket Mortgage so I thought I would try them out. Immediately after hitting submit, my phone rang. The representative told me that he was going to get Pedro on the phone with me to start the process. Fifteen minutes later we got a phone call from Pedro. His friendly, knowledgeable, and can-do persona was delightful. He thoroughly explained the Rocket Mortgage and Rocket process, helped us get logged into the online portal and walked us through the first steps.
Already, this initial experience with Pedro far exceeded our experience with our last mortgage agent. But, it just got better from there. Anytime we had a question or concern, he responded within 24 hours.
It's been one week since we started the application process with Pedro and because of his expertise, we are already closing in on completing the process and set to close from start to finish in less than a month.
Justin was an excellent point of contact, I know I wasn't his only client at the time, but he made me feel almost like I was. He was prompt to respond to all of my questions and concerns, he answered voicemail quickly, usually within an hour or 2.
Jill Ledin Casey
Jill Ledin Casey
551
Excellent service. Quick thorough and extremely helpful!
Keith Spaulding
Keith Spaulding
551
Brent is very knowledgeable and quick to respond to questions and concerns about the mortgage process.
Michelle McNally
Michelle McNally
551
Mark was personable and made this transaction very very easy. He was knowledgable, and everything transpired as he explained in our first phone calls. Highly recommend Mark and Qucken!
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