Thomas Kaboth
Excellent customer service. Jack was very friendly and helpful. Offered great advice, and was very prompt in returning messages, for which I was very grateful.
Rocket Franchise's Reviews
Gene Neeley
Jason was amazing to work with. He stayed in constant communication with me throughout the process and was able to close my loan in three weeks.
Nikki Amick
Sam was there to answer every question. Sam was very friendly, helpful and knowledgeable
Jessica Doran
Mark was a great help throughout the process of purchasing our first house, we couldn't have done it without him! As a first time home buyer I had a ton of questions and sent many a very long bulleted email but he helped me understand everything I needed to know and honestly the whole process was much easier than I thought it would be once we found our perfect home. Thank you so much, we are so happy to have our very own home!Read MoreRead Less
Eric Green
Ryan Lange is very good at what he does. His customer service skills, attention to detail and knowledge plus his work ethic make Ryan a pleasure to work with.
Rob Miner
Abe was diligent to answer all my questions and move through the loan process in a quick and efficient manner.
Brent Blom
Great customer service. Quick responses. Excellent communication. Highly recommend. Very efficient!
Dee Carrero
Abe was easy to communicate with, often returned calls or messages within minutes, even evenings, weekends and several returned emails and phone calls over the holidays. He was always ready to go to bat for us to get us qualified for the most discounts (as a Military Family and existing Rocket Mortgage Mortgage customer this is greatly appreciated!). Communication was top notch, clear and concise. We closed on two loans (a refi and new build) in 60 days with him and we will use him again and refer him to our friends and family! When our Realtors saw the Loan Closing Documents they asked us if we had held our Mortgage Banker’s Mother for Ransom 😆 They had tried to get us to use their local lender and the local lender couldn’t touch what Abe offered us, including in terms of service. If I could give him more than 5 stars I WOULD!Read MoreRead Less
Sheldon Glickler
Nice and easy. This is my third one with Rocket Mortgage.
Aida Wesseldine
Very impressed with his professionalism, desire to help and excellence in service. Michael helped to make the process easy. Great experience.