Rocket Franchise Reviews

Rocket Franchise's Reviews

Tamsen Johnson
I had the pleasure of working with Brad McOmie, and I cannot recommend him highly enough! The process of deciding to refinance my home was incredibly stressful, but Brad made everything smooth and straightforward from start to finish. He took the time to listen to my needs, answered all of my questions with patience and expertise, and guided me through every step of the process with confidence. ...I had the pleasure of working with Brad McOmie, and I cannot recommend him highly enough! The process of deciding to refinance my home was incredibly stressful, but Brad made everything smooth and straightforward from start to finish. He took the time to listen to my needs, answered all of my questions with patience and expertise, and guided me through every step of the process with confidence. His professionalism and commitment to making sure I understood all the details really helped put my mind at ease. I felt supported the entire way through, and in the end, the refinance was completed seamlessly and on time. If you’re looking to refinance, Brad is the person to work with—he truly goes above and beyond!Read MoreRead Less
Katy Harris
Kandi was absolutely wonderful during the entire process. She was so helpful and kind and made everything so smooth and easy!
Aracely Garza
Cynthia made the entire process very clear and stress free. She was always available to answer any questions. Her expertise and professionalism really helped me feel confident and comfortable throughout the entire thing. I highly recommend her and will be recommending her to my family and friends.
renomerk
Peter tried to be very pleasant but made the process so much more difficult than it had to be. Seemed to just be concerned about "checking the boxes" rather than tailoring the process to the individual situation. I was a co-signer on this loan. I understood wanting the W-2's/paystubs. I am winding down my work as I ready for retirement. Of course this was going to show decreasing income. I ...Peter tried to be very pleasant but made the process so much more difficult than it had to be. Seemed to just be concerned about "checking the boxes" rather than tailoring the process to the individual situation. I was a co-signer on this loan. I understood wanting the W-2's/paystubs. I am winding down my work as I ready for retirement. Of course this was going to show decreasing income. I informed Peter of this ahead of time. I was ready to supply Peter with a simple Proof of Funds document which should have sufficed for the Underwriters. The process lingered on and on/was made way more complicated than it needed to be. Unfortunately this lead to a very poor experience.Read MoreRead Less
Imran Hashim
Made the home buying process amazingly simple and clear. Aside from being so responsive, helpful, clear and straightforward, she is also a very nice person! I highly recommend sumer to anyone who wants to get home and a friend!
alan dean
Kandi is a top rated highly professional loan officer who is always ready to answer questions and provide assistance. I have no hesitation in recommending Kandi. She is simply the best.,
M P
We had a very good experience with Chuck, he made the loan process work so smoothly and gave good advices when needed. Best of all, he gave a very good competitive rate and that made things easy on my side. It was nice working with him and I would refer him to anyone in a heart beat.
Samantha Perkins
This was our first time buying a house with a mortgage company and we had an amazing experience thanks to Bill! Bill went above and beyond to help and answered any questions at any time of day or night that we had. He helped get our closing moved quicker for us. Just an overall perfect experience and I would recommend him to anyone that’s looking for someone to help buy a home!! Thank you Bill for...This was our first time buying a house with a mortgage company and we had an amazing experience thanks to Bill! Bill went above and beyond to help and answered any questions at any time of day or night that we had. He helped get our closing moved quicker for us. Just an overall perfect experience and I would recommend him to anyone that’s looking for someone to help buy a home!! Thank you Bill for all your time and effort working with us. We appreciate it more than we will ever be able to say!Read MoreRead Less
J.S. McCown
Jason is great to work with. He is smart, responsive, and knowledgeable.
Erica Mayton
Alicia made my dream of owning a home come true. Alicia beat the clock that was ticking on my lease at my rental and got me in my home before the first day of the first month without a lease. I’m so impressed with her strategy and her efforts. Thank you so much for your persistence and commitment and communication!