Rocket Franchise Reviews

Rocket Franchise's Reviews

Michael was great helping my wife and I through refinancing process.
Justin Valentine
Mark was exceptional, and was a pleasure to work with.
Mandy Chan
Cameron was excellent! Originally, I was a bit skeptical about an online mortgage application. However, Cameron was professional, patience and understood my concerns as a freelancer and a first time home buyer. He followed up with me attentively during my home searching and loan process (even on the weekends!) I am very happy with the whole experience. I highly recommend Cameron and Rocket ...Cameron was excellent! Originally, I was a bit skeptical about an online mortgage application. However, Cameron was professional, patience and understood my concerns as a freelancer and a first time home buyer. He followed up with me attentively during my home searching and loan process (even on the weekends!) I am very happy with the whole experience. I highly recommend Cameron and Rocket Mortgage/Rocket Mortgage.Read MoreRead Less
Maria Elena Menendez
If you are looking for a mortgage loan Jason is your person. I have done 3-4 loans through Jason and it has been a great experience. Jason is very knowledgeable, trustworthy, efficient, clearly explains the process and expectation. Always has time to assist with any questions or concerns making you feel like you are the most important client he has. When I look for a mortgage I don’t do ...If you are looking for a mortgage loan Jason is your person. I have done 3-4 loans through Jason and it has been a great experience. Jason is very knowledgeable, trustworthy, efficient, clearly explains the process and expectation. Always has time to assist with any questions or concerns making you feel like you are the most important client he has. When I look for a mortgage I don’t do comparisons I just go to Jason because I feel comfortable he is the best and will do the best for me.
He even changed a Realtor’s perception of Rocket Mortgage as she perceived the process unorganized, with lack of communication, impersonal. Even tried to convince me to choose a different lender. Of course I did not, and promised her an awesome experience. After the closing she was so “wow” by the easiness of the process, the customer service, the meeting of the time frames, the communication and personal touch that she mentioned how impressed she was and would not mind doing business with Rocket Mortgage in the future.
You cannot go wrong doing business with Jason and his “magical” touch. Thank you Jason for all your help through out the years. Maria
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Claudia Hartmann
Mandy was fantastic to work with. She made the re-fi process easy, answering all our questions thoroughly, making sure we understood every step. She was professional and incredibly responsive. We are already looking forward to finding other opportunities to work with her.
Gail Keyser
Tim was very helpful through the whole process.
John Marchetti
Extremely easy to work with. He always kept me informed on the loan status. As well as answering questions even after the loan closed.
Denise Fulton
Mark made financing our home easy and enjoyable. He provided just the right amount of support, information, and assistance to help us get the job done. I would recommend him to friends and family unreservedly.
Fernando Rodriguez
I have worked with Brian 2 times already and in both instances he handle the whole process very professionally and without any errors. He is on top of the project and making sure that all the issues are resolved quickly so that the closing is 100% correct
Aanik Patel
I am really happy I went with Rocket Mortgage after going through and comparing almost 10 different lenders. Mark was easy to work with, helped me confirm all the details, especially the numbers. Im a numbers guy and any question I had, he was able to either walk me through or confirm my logic. I would highly recommend working with him and thanks again for all your help Mark!