Mark Davis
Tito was great with communication and was always available for discussion.
Rocket Franchise's Reviews
Craig Rondinone
Joe was amazing from the beginning of the mortgage loan process to the end. He constantly checked up on me and was always informative on how the process was going, what needed to be done next, how interest rates were looking, etc. I couldn't have asked for better help.
Sarah Taylor
This was our first home and a real struggle to get to the closing date for multiple reasons. Really appreciate Jason sticking with us and helping escalate on the Rocket Mortgage side and push this through.
Bill Kogl
Gabe was my 1st contact with Rocket Mortgage, he was awesome... he told me the conditions, rates and expectations before I agreed to anything. All through the process he kept me updated and was an excellent guide to some of the transactions I was unsure of. In a nutshell, Gabe was THE MAN for my wife and I! I do not usually do surveys and reviews, but Gabe deserved it for me to make the effort.
Lisa Welch
Professional and courteous. Thank you.
Kat Snider
I cannot say enough about the positive experience I had with Rocket Mortgage in general, but more specifically, with Ryan Lange. Not even my own mother could beat the speed at which he answered all of my many (many) inquiries. His knowledge about the entire process is amazing, and he shepherded me through flawlessly. Ryan made Rocket Mortgage look like super-stars; he is a true asset to the company, but even more of an asset to the clients he serves.
When I got my first mortgage a few years ago, I had been a long standing employee of one of the mega-banks, and the process was miserable, tedious, aggravating, and long. They repeatedly requested the same items we had already provided, and callbacks were even more of a rarity than answers to emails. Dealing with the same person more than once was also not very common, and they scrutinized every dime I earned and spent over the past several years as if I were a criminal being interrogated by the IRS.
I dreaded going for another mortgage, expecting it to be worse than the first, but I can resoundingly say the experience with Ryan Lange and Rocket Mortgage was 100% positive, efficient, and fast. Ryan was our loan officer from the beginning, and regardless of what point in the process we reached, Ryan was right there to reassure my (overly) anxious heart and mind. He got it right the first time, every time, and I am so grateful for his expertise, knowledge, guidance, and patience. He made me feel like he worked for me personally rather than for his employer and as if I were his only client, which is certainly one of the hallmarks of stellar customer service. Not once was I made to feel like nothing more than a loan number as I had with my first mortgage, with my very own employer nonetheless.
To anyone seeking a loan: If you found Ryan Lange, you can stop looking. You've come to the right man.Read MoreRead Less
When I got my first mortgage a few years ago, I had been a long standing employee of one of the mega-banks, and the process was miserable, tedious, aggravating, and long. They repeatedly requested the same items we had already provided, and callbacks were even more of a rarity than answers to emails. Dealing with the same person more than once was also not very common, and they scrutinized every dime I earned and spent over the past several years as if I were a criminal being interrogated by the IRS.
I dreaded going for another mortgage, expecting it to be worse than the first, but I can resoundingly say the experience with Ryan Lange and Rocket Mortgage was 100% positive, efficient, and fast. Ryan was our loan officer from the beginning, and regardless of what point in the process we reached, Ryan was right there to reassure my (overly) anxious heart and mind. He got it right the first time, every time, and I am so grateful for his expertise, knowledge, guidance, and patience. He made me feel like he worked for me personally rather than for his employer and as if I were his only client, which is certainly one of the hallmarks of stellar customer service. Not once was I made to feel like nothing more than a loan number as I had with my first mortgage, with my very own employer nonetheless.
To anyone seeking a loan: If you found Ryan Lange, you can stop looking. You've come to the right man.Read MoreRead Less
Dana Chioini
Joe was awesome! Always easy to get ahold of, calm, and got things done quickly! Couldn’t have been happier with him.
Alex-Megan Cope
This was our first home buying processes. We had no idea what to expect. Almost instantly Joe felt like a family friend helping you out. We never got the impression he was trying to sell something or be pushy. We had a deadline and he worked overtime to get us there. Even when we moved on to the closing team, he would check in on us to see how we were doing. We wish we could do more to thank him.
Rob Brenneman
The process of financing for a home has always been a stressful time for me. Joe outlined the process and while it took a bit more time it was thorough and complete. I appreciate the method and structure that is in place at Rocket Mortgage to process my needs. Thanks!!
Tracy Gregory
I was in a crunch when I realized my home had sold the day I listed it. I looked at properties on a SUNDAY when we submitted our application for pre-approval. Joe responded almost immediately to my application. I had pre-approval that night so I could submit the offer before midnight on Sunday. I had a positive experience and would recommend Joe to anyone in need of a mortgage. Thank you, Joe and Rocket Mortgage for making my home purchase a little easier.Read MoreRead Less