Rocket Mortgage Sales Reviews

Rocket Mortgage Sales' Reviews

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Cass Hart (Strzynski)
Cass Hart (Strzynski)

Cass Hart (Strzynski)
Rocket Mortgage Sales
679 Reviews
Patricia Yeo

"I would like to take time to thank some wonderful people that have worked with my husband and me on our loan consolidation through Rocket Mortgage. Cass Strizynski who kept us informed on everything ...I would like to take time to thank some wonderful people that have worked with my husband and me on our loan consolidation through Rocket Mortgage. Cass Strizynski who kept us informed on everything that was going on behind the scenes, Austin Davis and Jorge Mendez for making this loan possible and Kelli Britz for her role in this matter. All of you at Rocket Mortgage have been wonderful to work with. The speed and accuracy of all the paper work went very smoothly all the way down to the closing that took place in our home. I would like to shed some light on what started this in the first place. We were drowning is debt as many in the USA are. We just could not get ahead finically. We had seen on TV and social media about consolidating all of high interest payment into one monthly payment. My husband decided to see what it entailed, after selecting an option on his smart phone and clicking the button he hung up and waited for a contact to be made. One minute passed and the phone started ringing and the first caller was Cass Strizynske with Rocket Mortgage. So began the process. He took all of our information and said he would get back with us. When he called us back with the information, he informed us that we could cut our payment for the month for over half of what we were paying by consolidating, I told him that I had always heard “if it sounds too good to be true it probably was”. After he explained everything and we saw it on paper (e-mail) … he had our attention. We were given a date for our appraisal (One of our debts was our home loan) but when the appraisal came back for a FHA loan we were to make some adjustment on the home before it was to pass the inspection. We live in a ¾ earth contact home and it is very economical home as far as heating and cooling. The wall are made of 8” thick concrete and the windows in the bedrooms are small and just below the ceiling and are built into the concrete. We were told that to pass FHA we needed to put in windows that were 44” from the floor and they needed to be 5’ wide and window wells to go with the windows, for egress in case of fire. It was to be Major renovation of our home just to put more burden on an already financial problem. We thought all was lost and all of the information was very discouraging. After making calls to Rocket Mortgage and speaking to several people in their office and explaining to them why it was not feasible to do that type of renovation they came back with a conventional loan that worked for us. They went above and beyond what we expected of them. We now have a loan with a fixed interest for the length of it, with payments lower than our house and car put together, let alone the cards that was paid off. There is finally light at the end of the tunnel thanks to the wonderful people at Rocket Mortgage and I would highly recommend this to anyone to that is drowning in debt. A special Thanks to Cass Strzyski for keeping me sane during this process. Any time I called to ask questions if he did not know the answer he would get me in touch with someone who did. He was wonderful to work with and my husband and I are very pleased. While all of this was going on our nanny goat gave birth to 4 babies and one was very deformed, after working with him for 36 hours he passed away (we are very close to our animals and I for one took his passing very hard) the other 3 babies are doing well and growing fast. We live in the country and have raise many orphaned animals, and we feed all of the raccoon’s (sometimes feeding as many as 20) foxes and deer that come to call. A very heart felt Thank to all who made this possible. The Yeo’s Patricia and Donald "

Jill Patel
Jill Patel

Jill Patel
Rocket Mortgage Sales
637 Reviews
Sharon O'Hara

"Do you want to get a mortgage or refinance your home? Try Rocket Mortgage! Since the mortgage rates have been dropping, we started shopping around for lenders to refinance. We received an email ...Do you want to get a mortgage or refinance your home? Try Rocket Mortgage! Since the mortgage rates have been dropping, we started shopping around for lenders to refinance. We received an email advertisement from Rocket Mortgage. Not sure that we wanted to work with a company that works strictly online, we reluctantly sent some basic information to Rocket Mortgage. Things could not have worked out better, thanks to Jill Patel, the Rocket Mortgage representative who contacted us. Jill gave us an estimate within 20 minutes, and offered some suggestions on how to proceed. Not wanting to make a hasty decision, we asked if we could call her back later in the day. When we called back, Jill reviewed all of the information she had given us, answered all of our questions, and told us what to expect throughout the application process. We started the process and closed in about 30 days, all within the confines of our home. Jill is professional, thorough, and easy to work with. She answered our emails and calls, helping us to make the best decisions for us. She made the whole experience easy and pleasant. We were so impressed with Jill, we told our friends about her. Now they are getting ready to close on their house. If you are looking to get a mortgage or refinance your current one, look no further than Jill Patel. You’ll be glad that you did!"

Dan Griffith
Dan Griffith

Dan Griffith
Rocket Mortgage Sales
627 Reviews
Ro Morgan

"So I’d love to tell you every single little detail of how great Dan Griffith is, however, I’m probably not Allowed to write that much. So let me just say not only does he have a very friendly and ...So I’d love to tell you every single little detail of how great Dan Griffith is, however, I’m probably not Allowed to write that much. So let me just say not only does he have a very friendly and upbeat tone “all the time” the very most important thing to me is honesty and that’s what you’re going to get from Dan!! What he tells you, you can count on ! and you don’t have to worry or stress that you’re being told one thing and in the end it’s going to be something else. That is priceless in my book. He is spot on, he is on top of things you never wait a day sometimes not even a couple of minutes to get a response to an email or call, even very late at night when the poor guy should be sleeping— he’s just completely on top of everything. You’re never left wondering and no matter how many times you have a question that in some form or another you may have already asked, you’re only met with a cheerful tone and an attitude of wanting to make sure that you feel comfortable and you understand. To be honest 10 years ago when I started with Rocket Mortgage there was a gentleman named Corey and this is who he was —he had to give me some Toughlove a few times but he did exactly what he told me in our first conversation he was going to do ! we actually had moved away earlier this year to another loan company because of an interest rate and I can’t tell you enough how grateful I am to be back home with Rocket Mortgage !! and to have worked with Dan ! Dan had big shoes to fill and he knew it and he filled them perfectly. Because like I said everything Dan said he was going to make happen, happened! I couldn’t be happier to be back home with Rocket Mortgage I feel confident and like I don’t have to worry and that is certainly a plus any time and especially in these times. I tend to be a nervous person and sometimes I asked the same questions several times and again all I’ve ever been met with is a joyous attitude and exact information and the genuine concern to make sure I understood. Every person that will read this, you don’t know me, but I am a person that looks for everyone to be a person of their word because that’s all we really have in this life that’s ours is our word, and you can count on Dan’s word ! and that’s priceless! I want to thank Dan so much. Thank you Dan. And anyone reading this, don’t hesitate to work with Dan for a second, you will be extremely happy. Rosie M. CA"

Rocket Mortgage Sales' Reviews

Kelsi Wilson
MohdAmadur and Matt were a great duo to work with! Very communicative and kind.
Tricia Manalansan
Ryan gave me a clear plan to get my credit score up and it did just that! Everything improved over the course of a week or two. I appreciated the clear direction and immediate results.
Junior Medina
Tito is a professional and a gentleman who work together with me to meet my goal. He did not push or demand to get his way but understood that things can change and require adjustment throughout the process. This is what Tito showed me during the time that he worked with me. Great to work with him.
Bonita Smith
Sherbet was an absolute joy to work with. She is supportive, informative and extremely helpful. She helped me immensely and I am thankful. Love her gifts of credit knowledge.
Jeanette N Antoine Frazier
I had a fantastic experience working with Zak on our home refinancing. From the very beginning, he was upfront about what to expect and provided a realistic approach from start to finish, which gave us immense peace of mind. His communication was crystal clear throughout the entire process, and we were able to close seamlessly without any unexpected hurdles. I would highly recommend Zak to my ...I had a fantastic experience working with Zak on our home refinancing. From the very beginning, he was upfront about what to expect and provided a realistic approach from start to finish, which gave us immense peace of mind. His communication was crystal clear throughout the entire process, and we were able to close seamlessly without any unexpected hurdles. I would highly recommend Zak to my family, friends, and associates who are looking for home loan assistance. He is an absolute professional!Read MoreRead Less
Greg Baron
Great working with Matt! Did an awesome job for us!
Alex Smoak
My initial conversation with Hunter was only exploratory in nature. He was the first online, non-local, lender agent I spoke with. He did an excellent job answering all my questions and giving insight to certain details I was less familiar with. From there is he kept his word and was with me every step of the way. Over the next several weeks he would periodically check in and discuss the houses I ...My initial conversation with Hunter was only exploratory in nature. He was the first online, non-local, lender agent I spoke with. He did an excellent job answering all my questions and giving insight to certain details I was less familiar with. From there is he kept his word and was with me every step of the way. Over the next several weeks he would periodically check in and discuss the houses I had been viewing. He also made sure I was getting help from the local realtors. I was honestly surprised. I get that he is in the business of sales, but I appreciated his pace and compassion. Once I was dialed in on a house, I did check with multiple mortgage lenders and the options they offered. However, I felt loyalty to Hunter as he kept his word and nothing changed throughout the process. With all loan options somewhat similar, Hunter put in the work and earned my business. He connected me with a colleague of his that is the closing specialist, but still kept in touch to make sure I had everything I needed after we walked through the loan details, appraisal, inspection results/addendums, etc. The most important thing to me was the stress of this process was next to nothing. It made all the difference. Hunter is very disarming, and I mean that as an absolute compliment. Skilled at his job but really understands the importance of follow up and what that means to a customer. Extremely happy this experience.Read MoreRead Less
Amilia Keskeny
Stevan was the greatest to work with! He was incredibly helpful throughout the entire interview and hiring process. Anytime I had a question or needed help, he was through to guide me through! He made the entire process very smooth and stress free. Thank you, Stevan!
Fredric Martin
Ryan is that dude. He’s gonna work to get it done quickly and get you the best terms he can.

Driven, motivated, funny, professional. The guy is the best.

Emphatically recommended.
Denise Skogfeldt
Working with Hannah throughout the loan process was an absolutely wonderful experience. From start to finish, she was professional, knowledgeable, responsive, and genuinely caring. She took the time to explain every step clearly, answered all of my questions promptly, and made what could have been a stressful process feel smooth and manageable.

Hannah consistently went above and beyond to ensure ...Working with Hannah throughout the loan process was an absolutely wonderful experience. From start to finish, she was professional, knowledgeable, responsive, and genuinely caring. She took the time to explain every step clearly, answered all of my questions promptly, and made what could have been a stressful process feel smooth and manageable.

Hannah consistently went above and beyond to ensure everything stayed on track, and her communication throughout the process was exceptional. I truly appreciated her patience, attention to detail, and dedication to providing outstanding customer service.

I highly recommend Hannah to anyone looking for a trustworthy and supportive loan officer. I am extremely grateful for all of her hard work and could not be happier with my experience.Read MoreRead Less