Rocket Franchise Reviews

Rocket Franchise's Reviews

Ryan Trager
Dan was great to work with! Helpful, efficient, positive, accommodating... would recommend him to anyone looking to buy a home.
Jim Kittle
Chuck was a great help from first phone call to closing. He answered all my questions, was very professional yet I felt I could talk to him like I've known him for 20 years. Super easy process made easier by Chuck. I have already told friends and relatives how easy and fast this process was. Rocket is my goto mortgage company now!
Angie Harris
He went above and beyond 5 stars with us. He was fabulous throughout the process and very patient. We had to sell our home to purchase our new to us home. He called to check in and was offered us assistance along the way. When we finally found the home we wanted to purchase the process was seamless! He was an absolute delight to work with.
Corey Dellabough
I found Bryan to be very helpful, informative, and friendly.
Corey Dellabough
Kristen Jordison
Bryan provided swift, quality information and support throughout our experience. It was a pleasure working with him.
Lisa Rossman
He made a scary process very easy. He was supportive and walked us through everything answering any questions we had. What seemed overwhelming was managed quickly and easily. He followed up right away and never made us feel silly.
David Lanham
He did a great job very knowledgeable and he help alot.
Clarice Clarice
She was on top of things and was very informative on everything . Would definitely would use Rocket Mortgage again.
Yusrina Bennett
My experience with Pedro and his team was excellent !! I could tell they incorporate LEAN principles into their process. After having a major bank chain say they could get to a qualification letter for me in a week.. I got ahold of Rocket Mortgage and 15 minutes later, Pedro had my qualification letter. I was hooked from there, I tended to provide more information up front that I believed was ...My experience with Pedro and his team was excellent !! I could tell they incorporate LEAN principles into their process. After having a major bank chain say they could get to a qualification letter for me in a week.. I got ahold of Rocket Mortgage and 15 minutes later, Pedro had my qualification letter. I was hooked from there, I tended to provide more information up front that I believed was needed and he ran with the ball; always checking up and checking back. We had a short time to close due to making the new school year and a 30 day close out of state.... I am sorry to say Pedro did not make the 30 days...HE WAS ABLE TO DO IT IN 13 DAYS!!!! I am a Rocket Mortgage and Pedro customer for life..Read MoreRead Less
Andy Cox
Oscar's a top drawer loan guy. I began considering a refinance many months ago and simply asked Oscar a few questions via email. He followed up once with a quick check in and basically waited until I was ready. Several other lending institutions blew my phone and email up so much that they went to the spam file quickly. Oscar's name remained.

When we were ready he walked me carefully through my ...
Oscar's a top drawer loan guy. I began considering a refinance many months ago and simply asked Oscar a few questions via email. He followed up once with a quick check in and basically waited until I was ready. Several other lending institutions blew my phone and email up so much that they went to the spam file quickly. Oscar's name remained.

When we were ready he walked me carefully through my options, provided tons of disclosures and helped me settle on a loan that best benefited my family.

The closing process was just as smooth. Their Rocket Mortgage program is amazing. You'll know where you're at all times but, the few times I needed Oscar's reassurance he was there to answer my lingering concerns and questions.

He's supported by an amazing group of dedicated individuals who each have their role in the success of your loan. No one guesses and answer......they research things and when they give you an answer you can bank on it being correct....100% of the time.

I'd recommend Rocket Mortgage to anyone and everyone!
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