Rocket Franchise Reviews

Rocket Franchise's Reviews

David Harris
From start to finish I can’t express how great of a job Dan did for us. I have used Rocket Mortgage several times for my mortgage needs but this time was by far the best. Through each offer Dan was there to answer my questions and give me all my options when it came to purchasing our home. He followed up with us promptly and was in constant communication with us through the entire process. I ...From start to finish I can’t express how great of a job Dan did for us. I have used Rocket Mortgage several times for my mortgage needs but this time was by far the best. Through each offer Dan was there to answer my questions and give me all my options when it came to purchasing our home. He followed up with us promptly and was in constant communication with us through the entire process. I would recommend him to anyone and we would use him again in a second. Read MoreRead Less
Suzi Ruiz
great response time from Sam and his team
Scott Campbell
Great service, great advice and always available. Bryan found us the best mortgage offer meeting our needs.
Irene Buggy
Pedro was extremely patient and helpful in answering my seemingly endless questions. He was always on top of everything, and made sure to keep in constant communication with me to make sure I knew exactly what was going on. I hope to work with him again in near future.
Luis-Andrea Gomez
One word AWESOME!!! Jason was super professional and great at helping get exactly what we needed for our home purchase. He was always available for every question concern we had , no matter what. It was honestly the best experience we ever had with financing. The closing happened as soon as we asked for it and went smooth. He's the one we'll be look up next time we need a Rocket Mortgage for us ...One word AWESOME!!! Jason was super professional and great at helping get exactly what we needed for our home purchase. He was always available for every question concern we had , no matter what. It was honestly the best experience we ever had with financing. The closing happened as soon as we asked for it and went smooth. He's the one we'll be look up next time we need a Rocket Mortgage for us for investments and for family and friends. Smart, friendly -- great customer service - professional, informed - Jason has got it all!
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Maria White
Jack was wonderful to work with. He was professional, courteous and very helpful. He always returned our calls promptly and was a man of his word. He made the whole process comfortable for us. It was a pleasure to do business with him and we would highly recommend him.
Ted Oslin Real Estate Professional
Tito did a good job of keeping me informed and was very quick to respond to any questions or needs I had.
Greg Melancon
Although I’m happy to provide quick text/e-mail referrals throughout my professional network, I’m not one who has the time to sit and write reviews. Here’s the exception. As a retired banker (30+ years) and licensed real estate broker (24+ years), I’ve had the opportunity to work with countless mortgage bankers. The industry tradition is to work with local mortgage companies due to the ...Although I’m happy to provide quick text/e-mail referrals throughout my professional network, I’m not one who has the time to sit and write reviews. Here’s the exception. As a retired banker (30+ years) and licensed real estate broker (24+ years), I’ve had the opportunity to work with countless mortgage bankers. The industry tradition is to work with local mortgage companies due to the perception they’re best at delivering personalized one-on-one service. In this evolved digital age that’s no longer the case…and Chris Osterlund is the proof. I was first introduced to Rocket Mortgage and Chris through a client who had a previous home loan processed through Rocket Mortgage. With Chris not being local and Rocket Mortgage only known to me as a financial software company, I was somewhat reserved in my expectations but remained open minded. Chris quickly dispelled any apprehensions. From the beginning, Chris proved himself to be extremely knowledgeable on mortgage products and highly accessible…work days, weekends, or evenings. Due to his “I’m here to help” attitude, I attribute his dedication to saving a recent real estate transaction. Chris is now our first choice for mortgage solutions. Whether you’re a banker, Realtor or home buyer you can have GREAT confidence in choosing Chris to professionally quarterback your home mortgage needs. Thanks again, Chris!!Read MoreRead Less
Charles Robbins Real Estate Professional
Kristina did a great job. She helped my buyer get pre-approved and move quickly to get the buyer signatures once we had an accepted offer.
Emily Gulanczyk
Dan was so great to work with. This process is so stressful, especially with the holidays, however Dan was always very helpful and available for questions. He is very knowledgeable and professional and I had a great experience working with him and his team. We had a very quick turnaround between the offer/closing, and Dan and his team worked really hard to ensure our closing date was met. 5/5 ...Dan was so great to work with. This process is so stressful, especially with the holidays, however Dan was always very helpful and available for questions. He is very knowledgeable and professional and I had a great experience working with him and his team. We had a very quick turnaround between the offer/closing, and Dan and his team worked really hard to ensure our closing date was met. 5/5 stars, I absolutely recommend working with Dan. Thanks so much for everything! Read MoreRead Less