Rocket Franchise Reviews

Rocket Franchise's Reviews

Sue Grenier
This was my first experience in buying a home. Jason gave me the help I needed to proceed with confidence every step of the way. Thanks so much!
Melanie Rogers
After a failed attempt with another Rocket Mortgage agent to refinance my home loan, Jack stepped in and gave me a great deal and worth my time and money to refinance. I was in process of contacting another company. Jack kept me informed every step of the way. I recently divorced and so this was a first for me dealing with this process. He was kind, understanding and not condescending at all. He ...After a failed attempt with another Rocket Mortgage agent to refinance my home loan, Jack stepped in and gave me a great deal and worth my time and money to refinance. I was in process of contacting another company. Jack kept me informed every step of the way. I recently divorced and so this was a first for me dealing with this process. He was kind, understanding and not condescending at all. He is the reason I chose to refinance with Rocket Mortgage. Thank you!Read MoreRead Less
Tanya Harris
Tim was very responsive and helpful.
Debi Walker
Dan was excellent in helping me understand the mortgage process and he seems to get that the process can be confusing to single home buyers.He walked me through a lot of paperwork and numbers and helped me understand in a way that others had not even taken the time to try. working with him was very easy. I'd give him a 10 if I could!
John Snodgrass
Business was completed just as promised.
Sandy Brown
He was there for me when ever I needed him. I think he went above and beyond what he had to do to help me get my loan. He was willing to answer any question, no matter how strange it was. I will and have told family and friends about him and Rocket Mortgage.
Karen Greene-Kepka
I was very, VERY hesitant when I called Bryan for help. I had called Rocket Mortgage approximately three (3) months earlier and got no where. The woman I was dealing with would not acknowledge my emails OR phone calls. Bryan not only sounded like he was anxious to help me; but, you could tell he was smiling while talking (voice flex is different).
When Bryan realized I was a Veteran, he "tried" to...I was very, VERY hesitant when I called Bryan for help. I had called Rocket Mortgage approximately three (3) months earlier and got no where. The woman I was dealing with would not acknowledge my emails OR phone calls. Bryan not only sounded like he was anxious to help me; but, you could tell he was smiling while talking (voice flex is different).
When Bryan realized I was a Veteran, he "tried" to talk me into a VA loan vs. the standard convention loan. Again, I was hesitant. Bryan answered all my questions -- despite how stupid they might've sounded. I conceded and got the Veteran loan and I love it. A huge low interest rate.
I have not any regrets talking to Bryan. He was courteous, professional, had a great sense of humor, took his time with me and allowed me to interrupt him when a question popped into my pea-sized brain.
I can't say enough good about Bryan and I hope Rocket Mortgage appreciates his service and professionalism.Read MoreRead Less
Theresa Louise Dandridge
An amazing gentleman! Definitely knows his job. Courteous, returns calls promptly. A gem and pleasure to work with. I'm glad to know I can call on him during the duration of my loan. Referred Dan to anyone I know looking for a mortgage.
Tim LeBarron
Kevin has been very friendly, courteous and responsive at any time that I needed his assistance. Definitely a highlight of working with Rocket Mortgage.
Bonnie Spadaro
Nathan provided professional help during the process of buying a house. He was courteous and was able to answer all my questions.