Rocket Franchise Reviews

Rocket Franchise's Reviews

renomerk
Peter tried to be very pleasant but made the process so much more difficult than it had to be. Seemed to just be concerned about "checking the boxes" rather than tailoring the process to the individual situation. I was a co-signer on this loan. I understood wanting the W-2's/paystubs. I am winding down my work as I ready for retirement. Of course this was going to show decreasing income. I ...Peter tried to be very pleasant but made the process so much more difficult than it had to be. Seemed to just be concerned about "checking the boxes" rather than tailoring the process to the individual situation. I was a co-signer on this loan. I understood wanting the W-2's/paystubs. I am winding down my work as I ready for retirement. Of course this was going to show decreasing income. I informed Peter of this ahead of time. I was ready to supply Peter with a simple Proof of Funds document which should have sufficed for the Underwriters. The process lingered on and on/was made way more complicated than it needed to be. Unfortunately this lead to a very poor experience.Read MoreRead Less
Imran Hashim
Made the home buying process amazingly simple and clear. Aside from being so responsive, helpful, clear and straightforward, she is also a very nice person! I highly recommend sumer to anyone who wants to get home and a friend!
alan dean
Kandi is a top rated highly professional loan officer who is always ready to answer questions and provide assistance. I have no hesitation in recommending Kandi. She is simply the best.,
M P
We had a very good experience with Chuck, he made the loan process work so smoothly and gave good advices when needed. Best of all, he gave a very good competitive rate and that made things easy on my side. It was nice working with him and I would refer him to anyone in a heart beat.
Samantha Perkins
This was our first time buying a house with a mortgage company and we had an amazing experience thanks to Bill! Bill went above and beyond to help and answered any questions at any time of day or night that we had. He helped get our closing moved quicker for us. Just an overall perfect experience and I would recommend him to anyone that’s looking for someone to help buy a home!! Thank you Bill for...This was our first time buying a house with a mortgage company and we had an amazing experience thanks to Bill! Bill went above and beyond to help and answered any questions at any time of day or night that we had. He helped get our closing moved quicker for us. Just an overall perfect experience and I would recommend him to anyone that’s looking for someone to help buy a home!! Thank you Bill for all your time and effort working with us. We appreciate it more than we will ever be able to say!Read MoreRead Less
J.S. McCown
Jason is great to work with. He is smart, responsive, and knowledgeable.
Erica Mayton
Alicia made my dream of owning a home come true. Alicia beat the clock that was ticking on my lease at my rental and got me in my home before the first day of the first month without a lease. I’m so impressed with her strategy and her efforts. Thank you so much for your persistence and commitment and communication!
Lindsay Shoemaker
Sooooo, I sold my home here but was moving to Florida and was referred to Mark by my realtor ANNA SWARTZ from Sotheby's in Birmingham (who is amazing!!!!) Mark was amazing from the start and made it fun in a process that can be stressful! He was always there for my calls or texts, and kept me up to date on everything, and kept me calm :) Writing a review because I'd love anyone to have the ...Sooooo, I sold my home here but was moving to Florida and was referred to Mark by my realtor ANNA SWARTZ from Sotheby's in Birmingham (who is amazing!!!!) Mark was amazing from the start and made it fun in a process that can be stressful! He was always there for my calls or texts, and kept me up to date on everything, and kept me calm :) Writing a review because I'd love anyone to have the experience we had. Moving from MI to FL in less than 2 months start to finish, whew! Thank you, Mark, :)Read MoreRead Less
Bridget Garner
Patient, knowledgeable, prompt, and personable. We’re very grateful to have worked with Justin! Excellent service!
Ruben Ramos
We recently had the pleasure of working with Justin for our loan needs, and we couldn't be more satisfied with the experience. From the outset, Justin was professional and incredibly personable, making what can often be a stressful process smooth and straightforward.