Rocket Franchise Reviews

Rocket Franchise's Reviews

Jennifer Harris
I have worked with Jack twice, first to refinance my home after a divorce, and again for a equity cash out. He is extremely knowledgeable and truly cares about his clients. Very personable and makes you feel informed and involved in every step of the process. Highly recommend to anyone who is looking to do anything home loan related. A genuinely wonderful human 😊
madison nienaber
Kandi is amazing ! She is always working forwards making sure things are easy to understand. As well as looking out for you.
Kawashia McDonald
Justin was so awesome! He was very helpful, kind, and patient! 10/10
I highly recommend!
Maria Vazquez
Carlos was a pleasure to work with during this entire process. Purchasing a new property definitely has its high levels of stress but Carlos ensured we were as stress free as possible. With his direct requests, to detailed responses to our questions at any moment of throughout the day, we always felt well taken care of. We absolutely appreciate Carlos’ knowledge and care in getting our family into...Carlos was a pleasure to work with during this entire process. Purchasing a new property definitely has its high levels of stress but Carlos ensured we were as stress free as possible. With his direct requests, to detailed responses to our questions at any moment of throughout the day, we always felt well taken care of. We absolutely appreciate Carlos’ knowledge and care in getting our family into our new home!Read MoreRead Less
anirudh vohra
Kyle is the absolute best mortgage professional with whom I've ever worked. Far from merely operating transactionally and pushing the process through to completion – although he's great at getting mortgages over the finish line, don't get me wrong – Kyle is a true thought partner and advisor, coming up with ideas far beyond my ken. I cannot recommend Kyle highly enough.
Edith Quintanilla-Sanchez
Oscar nos ayudo con el proceso de compra de nuestra primer casa. La mejor experiencia, nos explico todo a detalle y super atento y servicial. Definitivamente la mejor experiencia 100% recomendado. Esperando hacer mas tramites a futuro con el. Gracias!
Mark Fieni
Joe was the best. He patiently worked with to answer questions and get me through the process flawlessly. By far this was the easiest mortgage I ever completed. I have very limited time during business hours. Joe was always there for me on weekends and late evenings. Thanks!
Paula Tuck
BEN WAS ABSOLUTELY AMAZING!!!! Hands down recommend him for all your mortgage needs. He treated us like we were his only client. He was patient with us and let us ask any questions we had. With us both being First Home Buyers, we couldn't have asked for a better person to be in our corner. I wish we could give Ben 10 ⭐s he deserves it!!! Would recommend him to anyone asking for an ...BEN WAS ABSOLUTELY AMAZING!!!! Hands down recommend him for all your mortgage needs. He treated us like we were his only client. He was patient with us and let us ask any questions we had. With us both being First Home Buyers, we couldn't have asked for a better person to be in our corner. I wish we could give Ben 10 ⭐s he deserves it!!! Would recommend him to anyone asking for an outstanding mortgage contact. Thank you Ben for everything you did for us. Paula & Richard ❤️Read MoreRead Less
Molly Merrick
Chris is the best! He is extremely thoughtful when finding the best loan options that meet your need. Not pushy, but is informative and educates you through the process. I would recommend him to everyone!!
Country Cat
I do not recommend working with Charlotte by no means.
Charlotte Machado
Reply from Charlotte Machado:

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at ...Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at 313-373-4576 if you would like to discuss this further.Read MoreRead Less