Rocket Franchise Reviews

Rocket Franchise's Reviews

James Keelan
I had been working with 2 Banks who kept telling me "we'll start the process, soon". Then my bank and an independent broker, who both left me in the dart. I saw an add for Rocket Mortgage/Rocket Mortgage, so I made a call. I received a call from Brent who told me what he could do for me, what the process was and how soon it could be done. We started the process that morning and 20 days later, I ...I had been working with 2 Banks who kept telling me "we'll start the process, soon". Then my bank and an independent broker, who both left me in the dart. I saw an add for Rocket Mortgage/Rocket Mortgage, so I made a call. I received a call from Brent who told me what he could do for me, what the process was and how soon it could be done. We started the process that morning and 20 days later, I was signing Loan Docs. Any information I needed about my loan I could get on My Rocket Mortgage or call and ask Brent personally. the quality of the service was outstanding
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Joan Tonra
we have been customers of Rocket Mortgage for over 8 years and continue to be impressed with the service and care provided
Edward Hahn
Friendly, professional, effective, efficient, always available, always helpful to the max. Thank you !!
Claudia Estrada
Our experience with Sam D was nothing short of perfect. We received exactly what we were promised and no surprises.
Alice Hunt
Thomas was very informative and patient during the process. He took time to speak with us about our concerns and questions kept us apprised of our loan process.
Heather Ramirez-Medrano
Working with Abe was amazing. He was very helpful and knowledgeable during the whole process. When ever i was nervous about part of the process he would reach out to us to help ensure that things were in order and put us at ease. It was a great process and out first time buying a home. I am thankful that we were able to work with Abe.
Leticia Delacruz
Had a great experience with Zach, he went above and beyond the call of duty answering questions about our loan, he always made us feel as if we could call him at any given time with any questions we had, weekends included. He was always prompt in getting the information back to us during our offer period and throughout the whole process. We have nothing but great things to say about Zach, and ...Had a great experience with Zach, he went above and beyond the call of duty answering questions about our loan, he always made us feel as if we could call him at any given time with any questions we had, weekends included. He was always prompt in getting the information back to us during our offer period and throughout the whole process. We have nothing but great things to say about Zach, and would recommend him and Rocket Mortgage to anyone that asks. Thanks Zach.Read MoreRead Less
Donna Tucker
Jason was very helpful, understanding and professional.
Sandy Wheeler- Krecisz
Nathan was outstanding throughout our entire mortgage process with Rocket Mortgage! He was always available whenever we needed anything answered or taken care of! I would highly recommend Nathan and would request him again if needed!
Janice Glisson
It was a joy working with Brian who is very knowledgeable, patient and on top of every detail needed to complete the loan. It was completed in less than 5 days which is related to Brian's expertise. If I need another loan in the future will definitely ask for Brian's assistance. Excellent customer service!