Rocket Franchise Reviews

Rocket Franchise's Reviews

Jonathon Nichols
I was referred to Jason by another member of the Rocket Mortgage family. He made me feel at ease and relaxed every time we spoke. I run long hours at work and do not have time to speak during most business hours. This wasn't an issue for Jason who would make himself available to me when I had the time. This wasn't my first mortgage but it was the first where every step was explained in full ...I was referred to Jason by another member of the Rocket Mortgage family. He made me feel at ease and relaxed every time we spoke. I run long hours at work and do not have time to speak during most business hours. This wasn't an issue for Jason who would make himself available to me when I had the time. This wasn't my first mortgage but it was the first where every step was explained in full detail. Buying a house is stressful and it was such a breath of fresh air having Jason helping all the way. Read MoreRead Less
Jill Hsu Real Estate Professional
As a real estate professional, it is very important to have a great team working to get my clients to settlement. A top notch lender is an integral part of the team. I never hesitate to refer my buyer clients to Sam. I know that when they work with Sam, I'll get updates on the progress of the loan, every step of the way, and the closing will go smoothly. Rocket Mortgage has terrific loan products ...As a real estate professional, it is very important to have a great team working to get my clients to settlement. A top notch lender is an integral part of the team. I never hesitate to refer my buyer clients to Sam. I know that when they work with Sam, I'll get updates on the progress of the loan, every step of the way, and the closing will go smoothly. Rocket Mortgage has terrific loan products and Sam and his team will always find the best loan possible to meet my clients' needs. Read MoreRead Less
Jaime Camargo
Jason was excellent and kept me informed throughout the entire process. As a first-time buyer, this was crucial for me in understanding what seemed a very complicated process. Jason worked with me and smoothed everything out. Highly recomend him!
Barbara Stone
Jack was great in helping us with our refinancing. He always answered my qustions and did not put us off like a lot of places do. He kept in touch with us even after our loan closed, that is wonderful service and it was much appreciated. It always good to know that someone cares. I will always recommend Jack and Rocket Mortgage to everyone. They stayed in there and helped us when no one else ...Jack was great in helping us with our refinancing. He always answered my qustions and did not put us off like a lot of places do. He kept in touch with us even after our loan closed, that is wonderful service and it was much appreciated. It always good to know that someone cares. I will always recommend Jack and Rocket Mortgage to everyone. They stayed in there and helped us when no one else would. So thank-you very much Jack and Rocket Mortgage.Read MoreRead Less
Andy Hodes Real Estate Professional
Justin was fantastic to work with. He responded promptly to all my inquiries and his team got the transaction to closing ONTIME. Justin was so fast that I asked for an updated pre-qualification letter on the buyer via email, went to the bathroom and it was waiting for me in my inbox when I got back to my desk. I was very impressed.
Michelle McConnell
I am a first time home buyer and I was terrified I didn't think I could qualify. Mr. Sheena took me step-by-step through the process, he called to make sure I was on track and helped so, so much. He is very kind, compassionate and helpful and I highly recommend him for anyone who's buying a home. He really goes the extra mile and made me feel safe and understand what I was doing. He's the ... I am a first time home buyer and I was terrified I didn't think I could qualify. Mr. Sheena took me step-by-step through the process, he called to make sure I was on track and helped so, so much. He is very kind, compassionate and helpful and I highly recommend him for anyone who's buying a home. He really goes the extra mile and made me feel safe and understand what I was doing. He's the best!!!Read MoreRead Less
Christopher Knapp
Oscar was very friendly, personable and professional. He did everything he said he would to help close my refinance loan. I would have liked a little more guidance on how to handle my existing mortgage and the payments.
Sandra Kelley-O'Bar
Josh was very thorough and clear about explaining to us every detail leading up to and during the re-mortgage. He made us feel very confident and satisfied to work with him and trust him. We almost went with another company early on in the process and he quickly and clearly showed us why that would be a bad move on our part. He had our best interest at heart. We would surely use Josh again if the ...Josh was very thorough and clear about explaining to us every detail leading up to and during the re-mortgage. He made us feel very confident and satisfied to work with him and trust him. We almost went with another company early on in the process and he quickly and clearly showed us why that would be a bad move on our part. He had our best interest at heart. We would surely use Josh again if the need arises.Read MoreRead Less
Gordon Huls
Bryan and Rocket Mortgage have always moved quickly to get the loan process completed! I have been with them over 12 years and this is my second REFI. You always know where you stand and what is coming next. No guessing what is around the corner. Bryan and all the people get you answers to questions and explanations of issue without delay. Bryan was aways truthful and up front about the ...Bryan and Rocket Mortgage have always moved quickly to get the loan process completed! I have been with them over 12 years and this is my second REFI. You always know where you stand and what is coming next. No guessing what is around the corner. Bryan and all the people get you answers to questions and explanations of issue without delay. Bryan was aways truthful and up front about the process and the rules. Another positive experience for me with this company!Read MoreRead Less
Chanel Monroe
Dan was excellent help. I enjoyed working with him in every way. He was always right on top of things, whether it was calling to let me know I needed to upload something or anything else he was immediately on top of it. He knew I was on a short time frame of when I needed to purchase a home and he did everything he could to get things done in that time. Thank you so much Dan for all of your help. ...Dan was excellent help. I enjoyed working with him in every way. He was always right on top of things, whether it was calling to let me know I needed to upload something or anything else he was immediately on top of it. He knew I was on a short time frame of when I needed to purchase a home and he did everything he could to get things done in that time. Thank you so much Dan for all of your help. I will definitely send anyone I know looking for help your way. You're amazing. Thanks again!Read MoreRead Less