Rocket Franchise Reviews

Rocket Franchise's Reviews

Katie Spelman
Jason was awesome! He was there for us every step of the way. He answered all our questions throughout the process and he took great care in assuring we received the best deal possible. He helped save us a ton of money! We are sooo happy with our experience with Jason!
Michelle Hooper
Thomas Abraham was awesome!! My husband, Rick had the most interaction with Thomas, and every time he got off the phone with him, he only had wonderful things to say. He talked and walked us through every step of the process, and, most importantly, kept my husband calm. There were times when the "powers that be" kept asking for documentation we had already taken care of, and Thomas explained it ...Thomas Abraham was awesome!! My husband, Rick had the most interaction with Thomas, and every time he got off the phone with him, he only had wonderful things to say. He talked and walked us through every step of the process, and, most importantly, kept my husband calm. There were times when the "powers that be" kept asking for documentation we had already taken care of, and Thomas explained it all each and every time.
We are both very happy, satisfied and grateful that we chose Rocket Mortgage & Rocket Mortgage, but we are most grateful to have Thomas taking care of us during the entire process. Read MoreRead Less
Therese Kroeger
Kevin was very easy to work with, always able to answer my questions in a very timely manner.
Overall experience with Kevin and everyone at Rocket Mortgage was superior. I can't even begin to tell you how refreshing it is to be able to talk to one person regarding your loan process, as opposed to the last mortgage company I dealt with, different person every time and no one seemed to know what was...Kevin was very easy to work with, always able to answer my questions in a very timely manner.
Overall experience with Kevin and everyone at Rocket Mortgage was superior. I can't even begin to tell you how refreshing it is to be able to talk to one person regarding your loan process, as opposed to the last mortgage company I dealt with, different person every time and no one seemed to know what was going on. Loved the online process of always knowing that Rocket Mortgage had received documents I sent and letting you know what the next step was in the process. Would deal with Kevin again in heartbeat and have recommended Rocket Mortgage to several friends.Read MoreRead Less
Earl Armstrong
Brian tailored his interaction to my level of understanding and this saved a great deal of time. He also answered my questions concisely rather than reading from a preset text although I am sure he covered all the points required. A pleasure to deal with!
Dawnelle Jenkins-Austin
My experience with Dan was amazing. He was helpful with all the questions I had and helping me to refinance quickly after my divorce.
Michael Prilutsky
I enjoyed working with Brian and I am satisfied with my new home loan. In hindsight, though, I would have liked to have reviewed at least one or two other options. Rocket Mortgage does not offer the lowest interest rates, nor are their closing costs the cheapest. That said, they are thorough, reputable, and easy to work with.
Jose Moreno
Always available! And helpfu
Michael Evenson
Sam is the guy you want when you need to make a loan or refinance. Friendly, and efficient. he anticipates your needs and questions, and is always available and anxious to help. He also looks for opportunites to lower the costs and guides you to thm. Great guy to deal with

Mike Evenson
Jennifer McDonald Urbina
Jason was very professional and informative and genuinely cared about my loan. I had an awful experience with a different lender which made the house I wanted to purchase come into jeopardy of being lost. He was able to help my husband and I secure a loan and helped make it as painless as possible. I believe if we didn't have his expertise we would not have been able to purchase our house.
Rob Berwick
Kristina was always willing to answer my questions with a smile. I've taken plenty of customer service classes and one thing I always take away is always smile. Even on the pnone. I can tell she was genuinely willing to help. Kristina helped make me comfortable in stressful time in my life. Thank you Kr