Rocket Franchise Reviews

Rocket Franchise's Reviews

Tia Miller
Justin was amazing! He always returned calls promptly and would call to give updates. I couldn't believe how quickly I was able to close on my new home.
Aaron Christy
Justin was great. We are a first time buyer and he always answered my question regardless of how stupid the question was. He also was very attentive and always kept me in the loop on what was going on. He did make the process run very smooth.
Charity Lynn
He was awesome from start to finish. Made the process very smooth. Always quick to respond and always got me the answers to my questions promptly. Thank you for all your efforts. Highly recommend.
Ja The-Butcher
A+ This is the type of person that cares not only about others but about what he does for a living. I was a first time buyer and you can only imagine the amount of questions I was asking. Justin took the time to walk me through everything actually picked up his phone and or returned calls immediately. He made me feel comfortable with the process. I spent 6 months looking and he was consistent the ...A+ This is the type of person that cares not only about others but about what he does for a living. I was a first time buyer and you can only imagine the amount of questions I was asking. Justin took the time to walk me through everything actually picked up his phone and or returned calls immediately. He made me feel comfortable with the process. I spent 6 months looking and he was consistent the entire time, helped with credits and I ended up only having to come up with 9,000 for down and to close seller didnt pick up closing cost. Rocket Mortgage is probably best priced loan company out there and Justin has Extraordinary customer service 5☆Read MoreRead Less
Sandra Hickox-Samford
My wife and I can not say enough good things about Justin and our experience with Rocket Mortgage in general. Justin was always available to answer any questions we had, and trust me there were many. His knowledge and professionalism is superb. We recommend him to all of our friends. We'd give him a ten star rating if available.
Barbara Schmal
I would like to say what an outstanding job is doing for 2 of my buyers. I am a realtor and have worked with big branch banks and lenders and never received such excellent customer service that Justin and the team at Rocket Mortgage. I will highly recommend Rocket Mortgage and Justin for all my buyers.
Gregory Brooks
What a great company and what makes companies great are the people. I worked with Justin Gumola on my new home loan and all I can say is smooooth! There were no issues and he was there for me whenever I had any questions. Justin made me feel comfortable about choosing Rocket Mortgage for the purchase of my new home.

Thank you,
Greg Brooks
Charlene Felkley
As a first time home buyer, I was delighted to work with Justin! He was able to answer my Numerous amount of questions. He communicated important details thoroughly and quickly. I have recommended him to friends, and I will use him again in the future. -Very Satisfied Customer.
Douglas Nicholson
When we chose Rocket Mortgage , we found Justin Gumola. It was an absolute pleasure and I cannot say enough great things about his efficiency, his concern and his professionalism. Fantastic experiences for us in purchasing our home. Thank you!!
Anna Lubatti
Tim was very knowledgeable and courteous. Kept me up on all that I needed to know and do.