Julie Diehl
He was there every time I called. Always answered all my questions. Felt very comfortable and connected.
Rocket Franchise's Reviews
Debra Davis
Michael was my first contact with Rocket Mortgage and every day after that I counted my lucky stars to connect with him. He guided me through the process and was always available for my questions. He really understands customer service. I always felt that my business was important to him. His professional and social interaction is excellent. He should be the shining example at Rocket Mortgage for how customers are to be treated. My loan process was the quickest and most problem free I've ever had.Read MoreRead Less
Stephen Quirk
Tito was very profession and informative. He asked the right questions and was able to explain the process clearly. He was responsive to any requests and helped everything move smoothly and kept me constantly updated of what was needed and what the nexts stepse were.
Mohammed El-Hout
Nate was fantastic. He was responsive and quick to communicate new developments. He was also very polite when I got a bit cranky--thank you so much! Fantastic experience overall.
End to end it was a good experience with all parties involved.
End to end it was a good experience with all parties involved.
Linda Brumbaugh
Brian took our original mortgage, and worked wonders to lower our refinance for our home. He and his team members were in constant contact with us, with any information that they had as they handled our refinancing. We appreciated the easiness of this transaction and how every team member made us feel so important. We have shared Rocket Mortgage to several other families that they are the Best.
Richard Heward
Tito was friendly and very proficient. I've been in the financial world since 1996. Most of my duties were mortgages and consumer loans. Tito knew immediately I had a background within a couple of minutes and he treated me accordingly. Still doing a proper disclosure, as required by law, but he didn't patronize me either. Highly recommend him for a raise!!!
Scott Richards
Outstanding service. Justin is on top of everything and made the whole process a breeze.
Robert Olson
Bryan did a great job getting my loan push through and explained everything very well. My previous loan was with Rocket Mortgage also and I have been very satisfied will associates that I have dealt with thank you very much Rocket Mortgage
Robert D. Olson
Robert D. Olson
Timothy Smith
Kristina was a pleasure to work with providing good advice and timely communication throughout the process.
Mark Williams
Brian always goes the extra mile to make the loan process go smoothly. His staff are always supportive and efficient. The whole process is as close to effortless as it can be.