Rocket Franchise Reviews

Rocket Franchise's Reviews

Stuart Mays
We just purchased our first home and were not sure how the mortgage process worked. Luckily we had
Joe Wilson on our side. From the first phone call he was informative and understanding. If we were unsure of a step or needed help with anything, Joe was there for us. Always called right back with the answer, even when he was not scheduled to be in the office.
Thank you for helping us purchase the ...We just purchased our first home and were not sure how the mortgage process worked. Luckily we had
Joe Wilson on our side. From the first phone call he was informative and understanding. If we were unsure of a step or needed help with anything, Joe was there for us. Always called right back with the answer, even when he was not scheduled to be in the office.
Thank you for helping us purchase the perfect home.Read MoreRead Less
Janice Cameron
Jacob was very helpful. He took time to explain each step making this process pain free. I highly recommend Rocket Mortgage to my friends
Michael Loots
Michael is very knowledgeable about refinancing and very pleasant to work with.
Kiersten Gonzales
As a first-time home buyer, the prospect seemed pretty intimidating. However, from day one Joe was always there to make sure I was comfortable and all my questions were answered. Even while working with other Rocket Mortgage employees at different phases of the mortgage process, Joe would still check in to make sure I was happy, that I understood everything taking place, and ensure things were ...As a first-time home buyer, the prospect seemed pretty intimidating. However, from day one Joe was always there to make sure I was comfortable and all my questions were answered. Even while working with other Rocket Mortgage employees at different phases of the mortgage process, Joe would still check in to make sure I was happy, that I understood everything taking place, and ensure things were going smoothly. His attention to detail and high level of concern for customer satisfaction went well beyond my expectations. Read MoreRead Less
Lori Conine
We are VERY Happy with Joe and our Rocket Mortgage Team!! We had a previous mortgage with Rocket Mortgage and had such a wonderful experience that when we went back with them for a second time! The whole closing process from start to finish was a stress free, painless procedure! And the team made the whole process move swiftly and everything was right on schedule. I Highly reccommend Rocket ...We are VERY Happy with Joe and our Rocket Mortgage Team!! We had a previous mortgage with Rocket Mortgage and had such a wonderful experience that when we went back with them for a second time! The whole closing process from start to finish was a stress free, painless procedure! And the team made the whole process move swiftly and everything was right on schedule. I Highly reccommend Rocket Mortgage for anyone who is looking to get a mortgage or re-fi. Thank-you Joe and my Rocket Mortgage Team for making our dream come true!!!!!!!Read MoreRead Less
Sang Kim
I had just put in a request on the Rocket Mortgage website and not eve 5 seconds passed and I received a call from Jason. He then took over. Now mind you I am a finance manager at a Ford dealership and he was able to answer and handle all my questions and objections. I highly highly recommend Jason Scherbarth.
Jakki Mitchell
Joe made the entire process less stressful. This was my first home purchase and Joe was a rockstar! His help and guidance through the entire process was comforting! Thank you Joe and thank you Rocket Mortgage!
Kathleen Owens
Joe was excellent with processing my mortgage, knowledgeable, patient and professional. Rocket Mortgage is lucky to have him. Thanks Joe:-)
Justin Bail
Sumer and Colleen were absolutely great to work with! They were very knowledgeable, very quick to respond and they took so much of the stress out of the equation when purchasing our new home.
Suzanne Pressler
Very friendly, always available and very knowl