Rocket Franchise Reviews

Rocket Franchise's Reviews

Karolina Martinez
Gabe Munoz is very knowledgeable. He explained everything about the process for refinancing my mortgage. He always answered my questions in a timely manner. My experience with Gabe was very positive! I am glad Gabe helped us with refinancing our mortgage.
Joyce Dean
Efficient. Explained procedure clearly. Pleasant to work with.
Frank Salaiz
Bryan was very informed about the process and explained to us in detail as to what to expect. What impressed me was that Bryan remembered me from a previous business transaction from a couple of years ago. Great customer skills.
Joan Pfeiffer Groh
It was a pleasure to have Jason help me through the refinancing process. He was always thorough, patient, and quick to respond to my questions/needs. I would (and already have) refer him to my family/friends.
Tiffany Trejo
A special thanks to Gabe Munoz my banker for my refinance I am totally grateful and blessed that he was able to communicate with me and my husband who doesn't speak great English he's able to answer both of our questions and to walk me through the whole process which I'm not very computer or technology savvy so hearing that it was done online it was kind of scary for me once I got on there he walk...A special thanks to Gabe Munoz my banker for my refinance I am totally grateful and blessed that he was able to communicate with me and my husband who doesn't speak great English he's able to answer both of our questions and to walk me through the whole process which I'm not very computer or technology savvy so hearing that it was done online it was kind of scary for me once I got on there he walk me step by step through it now I can say my refinance is done and I'm very grateful with all my thanks the Trejo familyRead MoreRead Less
Lynn Tracy
Jason , Thank you from the bottom of my heart for making my first time home buying experience a pleasure. You listened to every concern and question and provided quick response.Thank you Jason .No matter what time of day or day of week you always got back to me quickly. Again you are pleasure to work with.
Bernard Leung
Great to work with, always keep me well informed and sent me updated on the status all through the process. I will be glad to recommend Tito and Rocket Mortgage to any of my friends.
Trinidad Vazquez
Sam has helped me as a first time homebuyer through the process. Rocket Mortgage has made it easy with the phone app and other tools to ease the process of getting a home. Thanks Sam and the Rocket Mortgage team!!
Ellen Schroder
Oscar made my refinance experience very positive. He guided me all the way through the online sessions. He was thorough and patient. Plus, he addressed all concerns and additional requests from my son. Oscar told me what to expect and predicted a 30 day closing date.

After taking the loan application, Oscar turned me over to a very knowledgeable, friendly and helpful lady, Ashley Gatton, who ...Oscar made my refinance experience very positive. He guided me all the way through the online sessions. He was thorough and patient. Plus, he addressed all concerns and additional requests from my son. Oscar told me what to expect and predicted a 30 day closing date.

After taking the loan application, Oscar turned me over to a very knowledgeable, friendly and helpful lady, Ashley Gatton, who helped me complete my "DO LIST." The Closing Teams was thorough and precise as well. Too, I used my own local Title Closing Attorney, which is another plus offered by Rocket Mortgage in addition to their own in-home title closing.

Rocket Mortgage' on-line application procedure is very efficient, and throughout the process, keep you informed of every move taken. In addition to the on-line proficiency, I had live access to Oscar and Ashley via telephone. I grew attached them.

For me, it was a great learning experience. Read MoreRead Less
Jerry Wigant
Brian did an amazing job getting our Morgage refi up, going, and done. Truly Amazing! Thanks rocket-man. Jerry