Rocket Franchise Reviews

Rocket Franchise's Reviews

Salvatore's Roller
My husband and I were in search of a home loan to have a pool built in our new home in Phoenix. We had seen lots of commercials for Rocket Mortgage so we decided to give it a shot . I was fortunate enough to connect with a banker by the name of Michael Epps. He was amazing. He is very customer service orientated and explained the entire process to us. His expertise and true concern for us to get ...My husband and I were in search of a home loan to have a pool built in our new home in Phoenix. We had seen lots of commercials for Rocket Mortgage so we decided to give it a shot . I was fortunate enough to connect with a banker by the name of Michael Epps. He was amazing. He is very customer service orientated and explained the entire process to us. His expertise and true concern for us to get the best interest rate was much appreciated. The entire process was done online, which made it extremely easy for us to process the loan quickly. I would highly recommend him to all of my friends and family. Thank you Michael for everything and thank you Rocket Mortgage for making this process so simple and fast.
Sal and Shayn CutinoRead MoreRead Less
Lisa McKeen
Great, always available, and got the loan done quick! He was the best!
Paul Chance
He was very thorough and polite.
Jean Daily
Excellent man to work with. Refinancing can be very confusing but Jacob was so helpful.
Marcy Jesse
Thomas is the reason that I'm in my house today! He encouraged me every step of the way, and helped to point me in the direction that was in my best interests! I'd highly recommend him to anyone thinking about buying a house. He informed me about all of my options and was never pushy. I appreciated his help, and am enjoying my house, thanks to him!
Michele Dermer
This was my second experience with Brian and it was even better than my earlier refi! He is very responsive and very helpful. Because some of the application information was already on file, the process went so quickly it was amazing!
Rebecca Hercula
Michael is very knowledgeable and friendly. He walked me through the process of refinancing with fast and easy explanations of every question I had. it truly was a pleasure working with you Michael.
Pamela Thompson
I have been very impressed with Thomas to date. We began our loan process a few weeks ago and his communication, knowledge and pleasant personality are fantastic. We have not yet finalized but feel very comfortable with his explanation of the process. I love the ease of the online tools. Such a good experience so far.
Nathan Simonini
I cannot say enough about the quality service that Cory has provided us. I came to Cory after my bank made an error in their pre-approval process and informed me that they did not write loans for the type of property we were buying. As a first time home buyer, I was panicked and stressed when I was left in a lurch.

However, Cory quickly went to work allaying many of my concerns. He worked with ...I cannot say enough about the quality service that Cory has provided us. I came to Cory after my bank made an error in their pre-approval process and informed me that they did not write loans for the type of property we were buying. As a first time home buyer, I was panicked and stressed when I was left in a lurch.

However, Cory quickly went to work allaying many of my concerns. He worked with me until late on a Friday night to ensure that I submitted my complete loan application as soon as possible so his team could work on it over the weekend. He was knowledgable and patient responding to a to all of my phone calls and first-time home buyer questions promptly. He was also very informed about the New York City co-op purchasing process, which is extremely complicated and not common to the rest of the country.

Cory even went out of his way to make sure that I was able to apply an employer discount to my loan application that I missed in my rush to find a lender. I discovered that Rocket Mortgage was offering $1,000 in credits for employees working at my organization through a dedicated program. I was worried that I wouldn't receive the credits because I had not applied through the dedicated line, but Cory went to work and made sure that I received the discounts.

I will surely recommend Cory to any of my friends or family that are looking for a knowledgable and responsive loan officer that can put their mind at ease through the loan process!Read MoreRead Less
Scott Jones
Working with Bryan was fantastic. Bryan took all the time I needed to make sure everything was explained to me and he made sure I understood it. He worked with me to try and save some money off my mortgage. Although we didn't make this happen right now, he gave me the necessary tools and ideas I will need to get this done shortly. Another amazing experience by a truly awesome team at Rocket ...Working with Bryan was fantastic. Bryan took all the time I needed to make sure everything was explained to me and he made sure I understood it. He worked with me to try and save some money off my mortgage. Although we didn't make this happen right now, he gave me the necessary tools and ideas I will need to get this done shortly. Another amazing experience by a truly awesome team at Rocket Mortgage.Read MoreRead Less