Rocket Franchise Reviews

Rocket Franchise's Reviews

Rabeh Soofi Bruder
Is there a way to give 100 stars? I love Zack. He is beyond a loan representative and is truly an amazing human being. We dealt with a number of people at Rocket Mortgage and Zack's personalized attention, communications skills, commitment to us the homeowners, and positive attitude put him a head and shoulders above everyone else. We feel that we were blessed and very fortunate that Zack was ...Is there a way to give 100 stars? I love Zack. He is beyond a loan representative and is truly an amazing human being. We dealt with a number of people at Rocket Mortgage and Zack's personalized attention, communications skills, commitment to us the homeowners, and positive attitude put him a head and shoulders above everyone else. We feel that we were blessed and very fortunate that Zack was assigned to our loan from the start, and could not imagine working with anyone else. Zack is one of a kind, and I cannot say enough good things about him. The Rocket Mortgage people are lucky to have him and he is the best and most shining example of outstanding customer service. We love you Zack!!! Read MoreRead Less
Jessica Damrat
Nate was great to work with! Super responsive, very knowledgeable, and extremely helpful when we had questions. He was always one step ahead of us, and we really enjoyed his help during our refinance.
Kristine McCreary
Courtney was extremely professional and courteous throughout my entire process. She made me feel really at ease with my entire loan process. She even helped me to meet a last minute deadline on an earlier closing as my buyers needed to get in the house I sold even earlier! I would highly recommend Courtney and her Team at Rocket Mortgage!
RJ Brezina
Outstanding to work with. Very knowledgeable. Made the process easy.
Lynda Kalemba
Tito was always very professional, yet friendly. He was always just a phone call away if we had questions, concerns, etc. He wants to make sure his clients are happy . . . and we are. Thank you, Tito!
Makeena Stephens
Courtney Carr did an amazing job. She made my 2nd home purchase experience absolutely wonderful and enjoyable. The process felt effortless. She was knowledgeable, helpful, and positive throughout the entire journey. I was able to move from a small 1-bdrm condo to my 3-bdrm dream home. My home has been the central hub for my entire family. Thank you Courtney!!!
Richard Smith
Kevin was a true professional in working with us on a loan...he took the time to answer all questions and called me back on time.
Daniela White
First of all Oscar was ON THE BALL. He called us right away after we left a request with Rocket Mortgage.com. He is very knowledgeable about the mortgage process, requirements, and needs of a homeowner to re-finance. The process was just about painless and reasonable and Oscar was a big part of that happening. I liked the fact that we were constantly communicated with about where we were in ...First of all Oscar was ON THE BALL. He called us right away after we left a request with Rocket Mortgage.com. He is very knowledgeable about the mortgage process, requirements, and needs of a homeowner to re-finance. The process was just about painless and reasonable and Oscar was a big part of that happening. I liked the fact that we were constantly communicated with about where we were in the process and what was or wasn't needed. We received a great rate and term AND the notary came to us! I would certainly recommend Rocket Mortgage to anyone looking to finance or re-finance their home.Read MoreRead Less
Stephen Settembre
Jason was upfront and candid the entire process. Other lender's had lower prices but sometimes good customer service and honest is more important, at least for me since I plan on purchasing several properties in the future.
Cynthia Woods-Rudolph
Nathan was very precise and helpful with what I needed in my home search and home buying experience, Nathan explained everything to me he made me feel comfortable I would definitely recommend Nathan to other people interested in buying a home.